UtiliraReviews of utilira.com

I concur with all the negative responses notated as this product is a fake, does not work like the advertisement. Sadly, I bought 3, and very disappointed. It's definitely a scam.

Wow! The response time was great. The issue was taken care of right away. I am truly impressed with the customer service.

I accidentally hit add to my order and Utilira would not cancel that mistake, so I paid dearly for what I wanted to order. When the kitchen utensils finally arrived they were much smaller than expected. However, when I voiced my displeasure, Utilira customer service stepped up and made things as right as I could have expected, with a 73% refund and the tools. After a couple of days of back and forth, I'm satisfied with the results.

I ordered 2 peelers for shredding veggies. They came in crushed unmarked boxes, products were dirty, and they did not work at all. I couldn’t get one decent peel from the product. The videos they show are complete fakes or totally different items. Do not order or buy!

Utilira is a cheap knock off company. Extremely low quality. Mailed from China to a PERSON in Chicago to be reshipped. Long transit time. Learned my lesson - Never again. Their customer service department did respond to an incorrect order so that was nice.

This company had an amazing video, which I now suspect was hijacked from the original manufacturer of a legitimate product. As soon as I placed my order they added an extra item I did not add, and later I realised was changed USD not AUD, which cost me an extra 35%. I emailed 2ce immediately but of course was ignored. Eventually these home made substandard pieces of rubbish were delivered. They look like a home made job and don't work. TOTAL SCAM!

Very tedious and frustrating process. It's obvious the responses to requests for support are pre-written and sent without regard to the content of the original request. Although the situation was resolved (sort of), I never even got an acknowledgement of the content of my first email. As a former CSR myself, I call out the lack of comprehension, the lack of caring, the lack of compassion, and the lack of competence displayed in the extensive exchange of emails required to resolve the issue. If your purpose is to delay and obfuscate in hopes that the customer will just give up trying, you're doing a great job. If your purpose is to provide genuine help, you have a long way to go. More and better training is in order.

Combo Set (Peeler + Julienne) DO NOT BUY THIS PRODUCT!! It does not work AT ALL. I tried to use it on a cucumber and it wouldn't even peel that. It also arrives from some strange name and address in Chicago. They tell you have to return it unused but how are you supposed to know if it works if you don't use it???