UtiliraReviews of utilira.com

I reached out to Durian customer service by email to request a change in my order. I got an immediate and helpful response that efficiently took care of the issue. Thank you!

They sent product. It didn’t work as advertised, they refunded me in the time period they stated. They said they would and thankfully they’re good for their word.

It’s a scam! I used PayPal to pay for my order and thank goodness was able to get a refund since the product never arrived. I emailed Utilira twice and received a reply. The first one said to wait another week; the second email I got from that scam enterprise said my order was delivered. Obviously, no product arrived. Stay away and save your money!!

I have been going back and forth with the below employee of your company, I purchased two of these cheap items, my card was charged twice in the total amount of $308.98. He keeps sending me these bogus emails stating to respond above the line, and you cannot respond above the line!!@!! I want to ensure my credit card is being refunded for both of these items. Please have someone respond to me without the "type your response above this line" you just can't do it. Thank you. Durian (Support) Aug 25, 2026, 13:33 GMT+8 UTILIRA-1000526 We confirm the refund(152.99) was released on 2026-8-19 and it may reflect on your account a few days later.Please check. And the refund for UTILIRA-1000505 was also released today. You can issue the 2 packages as youn like. Best regards

Unintentionally added an item to my order. Customer service support (Julia) was able to correct the error even though the order was shipped! I value great customer service support and have found just that shopping with this company.

Unfortunately, the product I ordered didn't fit the space where I needed it. I reached out to Utilira Customer Service and they issued my refund very promptly. I would use Utilira again, despite my initial order not having worked for me.

I made a mistake and doubled ordered and I put in for a request to cancel in my request was answered right away and that’s what I really like with the promptness .

I ordered the peeler for shredding veggies. It doesn't work at all. Requesting refund. Order UTILIRA-750082 on 5/29/26. Wasted $20.98