US Star Trucking LLCReviews of usstartruckingllc.com

Beware this company. They are kind of scammers and fishing you with lowball. Read below what I filed on BBB and don' be a stupid man like me. This is a car shipment from CA to TX. Complain to the Broker company. Date of the transaction to the trucking company: 01/17/2025 via Zelle the amount of payment: $1,450.00 including storage fee(s) $250. The Original contract amount: $750.00. The scheduled pick-up date was 01/10/25 No one contacted me at least a day before. I got text messages from the broker, Jake, and was told that they don't take credit card payments and send money via Zelle. I was not able to do at the time because I was out of the office. Then he increased the shipping cost to $1,200 for the distance to pick up and the enclosed trailer service even though I didn't ask and want. I refused and asked him to cancel the service but he kept asking me to pay the cancellation fee $200 and I replied to No and cancel it. Then the next day 01/11/25 in the morning, a driver picked up the car from my dealer without my agreement. It arrived at my home on Monday 01/13 without pre-information of the ETA. My wife was at home and told me the driver asked to pay $1,200 in cash I refused that because I had never agreed to the cost and tried to contact the broker but he and the company have never answered or replied to me From the day of pick-up to Thu 01/16. The trucking company stored my car in the storage and it charged an additional storage fee to get it. On Friday 01/17 I contacted the trucking company and tried to get the car because I didn't want to add the storage fees day-by-day since the broker never taken care of this. I sent money $1,450 via Zelle which they asked for on Friday night and picked up the car. The trucking company told me that he sent me the receipt of the storage fee of $250 for 5 days but he didn't send it and replied to me until today 02/05/25. The trucking company told me that it must be handled by the broker but they only ship and the broker emailed me that they didn't care about the storage fee because I didn't receive it on the day. By Term #23 refund policy, I'd like to get refund.

I can explain how this works. These "online" brokerages all post to the SAME site for bids. They do only enough work to get you to sign with them. After that, it is the actually shippers you work with. The price will NEVER be what they actually quote. Also the pickup date is merely a suggestion as none of them are ever on time. US STAR by far is the most crooked of the bunch. I was offered a $500 price to ship my vehicle and it took almost a week after their promised pickup date to get someone to ship it. When the local shipper arrived, they said they picked it up off the site for $700 COD. At this point I needed it moved and agreed to the cost with the local shipper. Days later, these "do nothing" vipers decided to call me to sign an updated contract for $950. I refused as this was not the original agreement I signed which included $100 deposit. After the fact they still charge my credit card $260 for a contract I did not sign. Shady business practices that do nothing other than collect cash for finding a local shipper. Advice to everyone....call local shipping companies directly and avoid these incredibly corrupt brokers at ALL COSTS.

SCAM. Allen Carter a real piece of work. There soul purpose is to promise a lower price and the do the old Bait and Switch to charge you double. They will hold you car hostage and point out they will charge you a 200 cancellation fee after 7 days in the contract knowing they don't have a driver for the rate promise in the contract. True crooks they are really pathetic. Believe all the negative comments they are true. If I could give a negative million because a one star is too good for these Scam Artists. SCAM SCAM SCAMMERS

Changed the price the day before pick up. Would not honor signed contract. Flying out the next day so I did not have time to find another company.

US Star Trucking Inc. Representative Nicholas Clark provided good customer service. When I had to change the car pick up date Nicholas quickly found another carrier company at the same agreed upon price. He kept his word on everything, including the pick and delivery dates. Nicholas hired Y & C Carrier Inc. He texted a screen shot of Y & C Carrier Inc.’s website with all the pertinent information, including the owner/driver Junior and his dispatcher Irina’s name and number, and the company’s general telephone number. Y & C Carrier Inc. was very professional, trustworthy and took excellent care of my car. Owner/driver Junior delivered my car ahead of schedule and in good condition. Dispatcher Irina provided great communication and even responded to my after business hours texts. Thank you very much Nicholas Clark for good communication, service and hiring a professional and trustworthy transport company.

Companies can't just go under different names!!! Such as US Star Trucking aka US Starr Trucking or aka even Circle Christian School!! (as payment recipient) 🚨🚨 Freight business using broker ended up with (1) Freighter co. pick-up a ' no show' (2) Refused to voluntarily return fees for NO service rendered

I love how the company cares their service

Best company to work