Thanks Love the furniture, free delivery is all good Only thing is You have to put it together,that meaning assemble, it comes with tools. Took some time , with help from my brother. But it looks nice and sturdy.
Response from US LivingsNov 2, 2016
Thank you for your honest review Sharon. We appreciate it, we are glad you like your furniture and hope to have you as a customer again in the near future!
-Yes Furniture Team
VF
Violet F.
Delivery man was Cheery and Careful
Our man was from L.A.......
Had a long day.....
Was still upbeat.
Response from US LivingsNov 2, 2016
Thank you for the positive feedback Violet. We very much appreciate it!
-Yes Furniture Team
LL
LA Luxury Home S.
Best furniture prices in town
I would highly recommend "Yesfurniture" company to anyone who is looking for a great prices, outstanding customer service as well as quality furniture and fast delivery time. I will definitely use them again in the future.
Response from US LivingsNov 2, 2016
Monika,
Thank you for the recommendation! We are glad to serve you for your furniture needs. We look forward to doing business with you in the future!
-Yes Furniture Team
CO
Colleen
YES!!!
Overall, YesFurniture was an amazing experience. They have wonderful customer service reps and delivery team members. I was very happy with my new mattress and the price that came along with it.
Response from US LivingsNov 2, 2016
Thank you for you review Colleen! We are happy to hear from another satisfied customer!
-Yes Furniture Team
AN
Amie N.
Great product & service.
Very convenient. Love the bed I received for my daughters room. I would order from here again.
Response from US LivingsNov 2, 2016
Hello Amie,
We're glad to hear you love the product! Thank you for your positive feedback!
-Yes Furniture Team
UC
Unsatisfied C.
The worst sectional & customer service
I bought a polyutherane sectional and it was emitting a strong chemical smell. I knew it was cheap but that I was what I can afford. The structure & material is very cheap in quality. That was fine. But after having the sectional for three days, every time I sat on it, my eyes turn very red and watery and I get a strong headache. I called customer service, they said it is non refundable or exchangeable because I took it out of the box and assembled it. I asked to talk to a manager and they said they will get back to me with an answer. I was not able to reach a manager nor heard from them ever since. It has been 2 months and nothing. Obviously the couch was transferred to the garage, washed, etc. and put to sale for a lower cost of what I bought it... never again to dealing with this company. I bought the rest of my furniture elsewhere.
Response from US LivingsOct 30, 2016
Dear Customer,
We are sorry to hear about all the problems you're having. We are an online company. All our items are purchase as they are order. We only work with well known Furniture Companies in the industry, Here is a list of Vendors we do work with: Coaster, Poundex, Acme, Furniture of America, Home Elegance, Primo, AC Pacific and Golden Mattress. Unfortunately, we were not able to find your order as your name was not written on this review. In any regards, we are here to serve you. We like to speak to you about this problem and resolve it for you as soon as possible. Please contact one of our managers in our Los angeles office. His name is David and you can reach him at 818-206-6227 extension 404. We hope to hear from you soon and we look forward to resolve this issue.
Sincerely,
Yes Furniture Team
HD
Hoa D.
Make up Vanity furniture
It was great price, need improve on delivery time or call for the delay. Thank you
Response from US LivingsNov 2, 2016
Thank you for your feedback Hoa. We appreciate your honesty, we appreciate your review and we will strive to improve the overall customer experience.
-Yes Furniture Team
SH
S H.
Looks Good, Lacks a bit on craftsmanship
We ordered two twin beds for our children (8 and 4 years old). We ordered the espresso faux leather day bed with trundle for my 8 year old son. The bed looks great in his room and he loves it, however, the mattress (which is a twin) doesn't fit properly and there is a sizable gap between the twin mattress and the twin frame. This causes the mattress to slide back and forth every time my son moves. We had to roll up another blanket and put it in the gap so it wouldn't move so much. We also bought the swan youth twin bed with trundle for my 4 year old. The bed is beautiful, but has the same issue with the gap in the mattress. With both of the beds the trundle bed frame is cheaply made on tiny wheels. The beds are very difficult to slide back in after being pulled out and the wheels break easily. The price is definitely right for what you get, the look is there but the quality can definitely improve.
**Update** Ramon never called !
Response from US LivingsOct 30, 2016
Dear Hunkin,
We will have our warehouse manager Ramon contact you on Monday, 10-31-16, between 9 AM and 12 noon PST. He will speak with you and get some more info about the gap. He will check the size of the mattress with our mattress company, Golden mattress and the bed frame with our Vendors.
Thank you,
Yes Furniture Team