Tom K.
Great customer service!
Good experience, very professional and great prices
Response from US LivingsNov 2, 2016
Hello Tom! Thank you for your review, we appreciate it very much! We hope to do business with you again! -Yes Furniture Team

US Livings is listed under Furniture Stores in Chino, California.
US Livings (uslivings.com) has 230 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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230 approved reviews, newest moderated first
Tom K.
Good experience, very professional and great prices
Response from US LivingsNov 2, 2016
Hello Tom! Thank you for your review, we appreciate it very much! We hope to do business with you again! -Yes Furniture Team
HP
Exellent customer service, affordable price and good quality.
Response from US LivingsNov 2, 2016
Thank you so much for your positive feedback! We very much appreciate it! -Yes Furniture Team
Jean T.
Much nicer than I expected. Very nice delivery men. I will tell my family to check out the site!
Response from US LivingsNov 2, 2016
Hello Jean, Thank you so much for the recommendation! We appreciate your review very much! So happy to hear from another satisfied customer! -Yes Furniture Team
Ashley R.
unfortunately the piece that connects my sectional was loosened from the piece of furniture (probably in delivery) but it still connects fine, & i love my new couch!
Response from US LivingsNov 2, 2016
Hello Ashley, Thank you for the 5 stars! Happy to hear you love your couch! If you need us to replace anything for you please let us know! You can reach us at 818-206-6227. -Yes Furniture Team
katie K.
Loved ordering my Son 's bedroom furniture from this place. Great customer services. Delivery was on time and they were very professional. It was very easy from the ordering to the delivery. These guys are truly a 5 star!!!!!
Response from US LivingsNov 2, 2016
Hello Katie, We are so happy to hear you had a great experience with our company! We strive to take care of our customers the best we can! Thank you so much for your review, we hope to do business with you in the near future! -Yes Furniture Team
Melly
I found exactly what I wanted and had all my questions regarding delivery and set up answered expertly by customer service. Would definitely order again.
Response from US LivingsNov 2, 2016
Hello Melly, We are glad to hear about your pleasant experience! Thank you for your honest review! We hope to serve you again soon for your furniture needs! -Yes Furniture Team
Customer
If I could give yes furniture negative starts I would. I ordered my sectional a month ago & I was called twice to have my delivery date rescheduled. Untilmitley I was given 3 different delivery dates and the sectional finally arrived today 10/29. When I spoke with the manager about the delays he was rude and spoke over me when I tried to express my frustrations. While assembling the couch we noticed it is missing one of the metal brackets that holds the couch and the chase lounge together. One of the couch legs is also missing the metal fastener that you screw the wooden couch leg into so that leg is just simply sitting underneath the couch not fastened onto anything. There was also a leg on the chase lounge where the fastener had fallen out, it was supposed to be screwed into the wood with two tiny screws then you screw the leg onto the couch. We had to hammer the fastener back into the wood in order to screw the leg onto the chase. The fastener did not go into the wood all of the way so the leg isn't as structurally sound as it should be. I did receive a discount due to how many times my delivery was rescheduled but over all the due to the delay on delivery along with the missing/broken pieces on the couch the discount does not make up for the poor product that I received or the poor service. I will never do business with this company again. Reply to yes furniture 10/30- It was never explained to me that there was a delay in you receiving my couch from poundex. I was just simply told by the manager that there was not enough orders for you all to make the trip from California to AZ to make it worth while for you as a company because it would cost more in gas than you would make if you just brought my couch separately, not sure why the reason is changing now that you're replying to my review. If it was indeed the case that there was a delay in you receiving the sectional from poundex then I should have been told that when you guys called me to reschedule twice. I did acknowledge that you gave me a discount twice but I still feel that in the end the delay combined with the missing/broken pieces & all the headaches that the discount was not worth it. I also understand that you say this is your best selling sectional and you have plenty of reviews which is great & im glad other people has a pleasant experience but that is not the case for me. I'm not sure why you felt it necessary to say that all the sectionals require assembly and that it was explained to me when my order was placed. Perhaps you misread my review, I did not complain about having to assembled the sectional nor did I say I was never told I had to. What I said was that the sectional I was sold is missing pieces and had broken parts and because of that it would not assemble correctly. I will wait to hear from a manager tomorrow to see what can be done about my missing and broken parts.
Response from US LivingsOct 30, 2016
Dear Sara, We are sorry to hear about the issues you are having as you are setting up the sectional. We are here to help you. We have spoken to you in regards to "why" your delivery was reschule 2 times. We are an online company. We do not store too many items in our warehouse. Poundex, the company who imports your order had delays and in result, we had to reschedule your order. We have refunded you $50.00 each time we did reschedule you to make some effort to help the situation although we do understand the inconvenience. Yes Furniture has refund you for the total of $100.00 . The sectional you purchased, F7183, is one of the best selling sectionals on the web (please see google and amazon). We have great reviews from many customers as this is our number one selling sectional.At the time of reshceduling, we also offered you a full refund rather than waiting, as we provide risk free shopping. You chose to wait. Our managers get different types of calls when an item does not arrive on time from the Vendors to our hands. In these situation when customers are upset we try to come the situation down as best as we can. We apologies if you feel that they were speaking over you. Yes Furniture is happy to have provided you this sectional at our cost with a in home free delivery. As for set up, all sectionals made by Poundex are brand new and do require assembly. This was explain to you as you placed your order. If there are pieces missing, we do offer warranty and we are here to serve you. On our web site and on your invoice, there is a warranty section that we can assist you with any problems. We are sorry again about the delay and we are here to serve you. Please contact us during our business hours or email us at [email protected]. We are open tomorrow, Sunday (10-30-16) at 11 AM. Thank you and have a great weekend. Yes Furniture Team.
Naghmeh R.
They have amazing prices and excellent customer service. I had a small issue with my dining set and they were very friendly and quick to take care of it. I definitely recommend them to all my friends and family. Thank yiu Yes Furniture.
Response from US LivingsNov 2, 2016
Thank you for the positive feedback, Naghmeh. We are so glad to hear from another satisfied customer! Don't forget us for your furniture needs in the future! -Yes Furniture Team