customer
Bad Delivery Time
The prices and quality are good, however it took 3 weeks to get our free delivery. The first delivery appointment was two weeks after my purchase and no one showed up. We called to confirm the day of the delivery the time they were coming . The driver never called or came. I spoke to someone the next business day and was not able to get another delivery until the next week! Customer service apologized for the inconvenience and offered us two free lamps out dated lamps without any color choices. I'm not sure if I would want to wait almost a month for another purchase. We are only an hour away from their location.
Response from US LivingsDec 30, 2017
Hi, Thank you for taking the time to review us. We would like to apologize for any inconvenience and would like to make sure you've have an exceptional shopping experience with us. Please call our office or send us an email (include your 4 digit order ID number) and a representative would be more than happy to look into this for you. Thank you, Yes Furniture


