U.S. Immigration SupportU.S. Immigration Support is a private agency assisting with U.S. Electronic Travel Authorizations through expert review and personalized support. We welcome genuine feedback to help improve our website and service.
U.S. Immigration Support (usimmigrationsupport.net) has 22 customer reviews on Five Star Index, with an average rating of 2.1 out of 5.
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Finley A.
Great service. Helped me and the family aquire all the documentation we needed to travel to the US on holiday.
Response from U.S. Immigration SupportAug 11, 2025
We’re so glad we could help you and your family get all the documentation needed for your holiday in the US. It’s wonderful to know the process went smoothly for you. Wishing you all a safe journey and a fantastic time in the United States! Safe travels! ✈️ 🙂
Charlotte
I was stressing about my ESTA for a quick US trip, but usimmigrationsupport.net made it dead simple. Filled out the form, paid securely, and got my approval in like two days. Emailed their support with a dumb question and they replied fast, no judgment. Solid service for travelers like me.
Response from U.S. Immigration SupportJul 29, 2025
Thank you for the great review! We're really happy to hear we could help make your trip prep stress-free. No question is ever too small—our team’s here to support you every step of the way. Safe travels, and we’ll be here if you ever need help again in the future! 🙂✈️
Clarissa B.
help was good. got help fill my application
Response from U.S. Immigration SupportJul 25, 2025
Thank you for choosing our eVisa application service! It was a pleasure assisting you, and we appreciate your trust in our service.
Josefina L.
Esta página te hace creer que a través de ella puedes solicitar la Visa Waiver pero en realidad es una agencia que te cobra 7 veces el verdadero precio de la Visa y no obtienes la visa. Lo bueno es que supuestamente te devuelven el dinero si te das cuenta lo suficientemente rápido y pides la devolución.
Response from U.S. Immigration SupportJul 21, 2025
Operamos como una empresa independiente de asistencia en viajes, y esto se indica claramente mediante descargos de responsabilidad en cada página de nuestro proceso de solicitud. Animamos a todos los visitantes a revisar esta información para comprender plenamente la naturaleza de nuestros servicios. Nuestro objetivo es brindar apoyo experto y útil a los viajeros que prefieren recibir orientación con su solicitud. Si no está satisfecho con nuestro servicio, con gusto le ofreceremos un reembolso completo. Estamos aquí para ayudarle; no dude en contactarnos si tiene alguna pregunta.
Tzoor C.
I rushed to pay 120USD and than i understood this is not an official website - very misleading website! I asked for refund and now waiting for thier response. Update: After 30 minutes got an email back with the approval for the refund.
Response from U.S. Immigration SupportJul 21, 2025
Thank you for your feedback. Our mission is to offer a transparent and reliable service for travelers who choose to receive assistance with their visa applications. As clearly stated across our website, we are a private company and operate independently from any government authority. This is communicated through multiple disclaimers to help visitors understand the nature of our services. We also ensure that all processing fees are clearly displayed throughout the application process, so customers can make informed decisions before submitting their information. As requested, your payment has been canceled and no charges were applied to your card. If you have any further questions, our customer service team is here to help. Safe travels! ✈️
moti
USA visa waiver ESTA proxy at extreme prices. The site is not related to US government (and they do present a disclaimer at the very bottom). It seems they assist you in filing the forms for ESTA but they will charge you for 120$ (rather than the official USA government price of approx 20$ ) . They hide that fee in small letters at the last submission step. They don't publish all their pricing in one web or menu. I discovered their charges after the submit so I wrote them to cancel the request and they did refund me the 120$ so they do honor the 30-day money-back guarantee (also stated in their pricing policy) . So IMHO not that a big scam. Their credit card processor is located in Cyprus/ The host was set by GoDaddy a year ago and they do provide a support number in the London area (the phone number is not 24h , email is) . why I give it 3 stars: web site hides service fees very deep. The call in number is not 24hours (the website claim 24x7 support ). phone hours should be clearly stated in the "contact us" page. prices should be clearly layed out in a "pricing" page. if you don't know english very well or afraid of forms you can try them but for the real thing simply go to the official US site: esta.cbp.dhs.gov
Response from U.S. Immigration SupportJul 21, 2025
hank you for sharing your feedback. As you rightly mentioned, we are not affiliated with any government agency. This is clearly communicated throughout our website, including in prominent disclaimers during each step of the application process. We are a private travel assistance company, dedicated to helping travelers complete and submit their eVisa applications with expert support. As with any travel-related service, customers have options—they may choose to apply directly through the official government website, work with a licensed immigration professional, or use a private agency like ours for added convenience and personalized guidance. Our goal is to simplify the process for those who value extra assistance. We can confirm that your refund has already been processed. If you have any further questions or need additional support, our customer service team is here to help. Your satisfaction is important to us, and we remain committed to addressing any concerns promptly.
