Garret M.
Dead Silence
I bought some weights from them, on a pretty good deal! They notated both on their website, as well as on the receipt, that during this time, specific weights would be delayed 90 days. No problem. After about 60 days, I wrote them, asking if they had an sort of update or ETA. I had gotten no response. No problem, they did say 90 days. At about the 90 day mark, I wrote again for an ETA, and again, no response. The week after that, I tried once more, and no response. Every other week, if not weekly, I tried calling, e-mailing them from my own e-mail, or utilizing their contact form on their website, and I never had gotten any response. I ordered on 10/12/20 and by 03/08/21, I had never gotten one iota of communication. Nothing for nearly 150 days. No responses, no updates. I honestly thought they just took the money and were either declaring or had already declared bankruptcy, or were scammers. The only response I had gotten was on March 8th when I said that I demanded a refund, due to no communication. I got a refund that same day. So there's their one star, for the one time they actually communicated. Anyone is better off going through another suppliers, at least they've got a better chance of communicating.