US Federal Contractor Registration (USFCR)Reviews of usfcr.com

Emerlee Trevino was a highly professional, knowledgeable, responsive, personal and friendly case manager. We had asked USFCR for their support after our company couldn't get a CAGE number after SAM.GOV's system upgrade and a mismatch in the EVS company match step. We were under enormous time pressure and had already waited and consulted the SAM.GOV Helpdesk via tickets for weeks. Unfortunately, the SAM.GOV Helpdesk team was overwhelmed with incident tickets. Emerlee was very good and fast in getting us registered and communicated very efficiently and promptly with us. Thank you!

I had no experience with the SAM processes. We needed to re-establish our registration for SAM. Zakia Wilder handled the process for us to a successful completion. We look forward to continuing to work with USFCR in the future.

My thanks to Emerlee Trevino and Jeffery Raney for helping us with the SAM registration

All was professional and good. Ty.

Emerlee was thorough and patient during the entire experience. In fact, I am not sure I would have "survived" without Emerlee. I truly enjoyed her expertise and knowledge of the whole system and guidance through it.

While the sam.gov system is far from perfect, the USFCR provides attentive, informed and responsive case workers to shepherd you through the process. They are worth the investment.

As an organisation we struggled to get registered with SAM for 2 years. In that process we lost some awards due to the incomplete registration. After visiting the US embassy we got contact to work with a case manager. It took 2 months for the case manager to work on our case since it had data which was not corresponding. Emerlee was very patient with us and always on call when we made follow-up with her. We are very happy to have gone the Usfcr way or else we would still be struggling to register our organisation.

Zakia our rep was great. But when she was out, there was apparently a substitute rep. Our registration was stalled due to info needed and the sub rep never followed up or helped us move it along. Once Zakia was back, we were back in business and things got done. But the handoff and customer care in her absence was terrible. It's only because Zakia was so good and could handle our subsequent case that we are back with more business.