Userlytics Reviews | Read Customer Reviews of userlytics.com

UserlyticsReviews of userlytics.com

4.1345 reviews
Internet & Software
1200 Brickell Avenue, Suite 1950, Miami, Florida

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Userlytics

About Userlytics

Userlytics is a full featured state of the art user experience research platform with a global participant group of more than 2 million panelists. Since 2009, Userlytics has been helping enterprises and agencies improve the user and customer experience of their websites, apps and prototypes. With a scalable pricing model and a diverse worldwide panel, Userlytics allows brands to run both moderated and unmoderated usability studies with as many or as few participants as they choose. In addition to its testing services, Userlytics offers a variety of optional professional services including senior UX Consultants in both Europe (Madrid) and the U.S. (San Diego & Miami). The team can help clients achieve actionable UX insights, including through the use of our proprietary ULX Score, a benchmarking platform for measuring a 360º view of Appeal, Adequacy, Distinction, Usability, Trust, Performance, Affinity and Appearance.

Userlytics (userlytics.com) has 345 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.

Also known as: userlytics.com
Website: userlytics.com
Category: Internet & Software
Location: Miami, Florida
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 64% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Userlytics reviews

345 approved reviews, newest moderated first

Veronica H.
Mar 13, 2026
Simple d'utilisation
Simple d'utilisation, test intéressant, payement en temps et en heure, réactivité pour les questions et le SAV.
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E C.
Mar 12, 2026
Some Major Issues
I am a tester with several platforms but have deregistered with Userlytics as it is so unreliable. I regularly take tests which last 30 mins or more, but then fail to upload to userlytics and therefore I do not receive payment and waste a lot of time I could be giving to other platforms instead. They appear to blame Iphone IOS each time, but this isn't the issue - their app is painfully slow and for some reason extremely resource heavy - causing 9/10 uploads to fail. I have therefore moved to work only with the other platforms I am registered with who's apps and website uploads are slick and pain free - and payment guaranteed
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Bushra
Feb 10, 2026
Easy, effortless, and trasnparent
I love the fact that they are transparent and quick with the whole processes. Even though the number of surveys maybe less, whatever we get to complete is easily and effortlessly sent to our paypal so easily. No hassle of clicking to withdraw or the like...Well done guys, just that try and get in more clients, so more surveys, and increased amounts for us users. Well-done!
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Damira L.
Feb 2, 2026
Quiero aprender aganar plata
Quiero aprender aganar plata
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Thomas
Jan 28, 2026
Ottima esperienza!
Ottima esperienza!
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Don
Jan 22, 2026
Not only did the surveyor make it…
Not only did the surveyor make it simple and painless, the back office team and specifically Carlos made getting paid easy. I strongly suggest and recommend them. Don W. Raymore, MO
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Dessere M.
Jan 4, 2026
eExcellent, User-Friendly Platform with Great Support.
The user testing platform was intuitive and easy to navigate. Instructions were clear, and the process of completing tasks felt smooth. The team also provided timely feedback on my submissions, which helped me improve my work. Great overall experience.
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Matias H.
Dec 30, 2025
La persona que me entrevisto fue muy…
La persona que me entrevisto fue muy amable y condujo la experiencia de una forma extraordinaria
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