UserlyticsReviews of userlytics.com

No payment received for a 25min study I did and finished successfully. Apparently it didn't even upload according to Userlytics support, which is not my concern nor fault.

Ha bu ajoyib bo'ldi.Men ko'rishni va bilishni istagan ayrim narsalar boʻlmadi,ammo meni hayron qoldirganlari ham boʻldi.

I have screened out about 99% of the time with the message that I wasn’t what they were looking for. On the one occasion I did qualify and completed the test, I received a message saying there wasn’t enough information in my answers or that I should have taken more time. The test allowed 30 minutes, and I completed it in approximately 28–29 minutes. Around 80–90% of the test consisted of multiple-choice questions and sorting tasks. I completed the entire test and submitted all of my answers, yet I wasn’t paid. It feels like Userlytics received my feedback without compensating me for the time I spent completing the study. Very disappointing and a complete waste of time. Based on my experience, I would be extremely cautious about spending time on Userlytics tests.

They always have great customer service and are willing to work with you when there may be technical issues.

I am highly disappointed with Userlytics. For starters, I rarely even receive test invitations on this platform. But when an invite actually does come through, it is nearly impossible to qualify. Every single time I open a screener and answer the questions, I am immediately met with the exact same automated message: "Thanks, but we're looking for something different." It feels like a massive waste of time to repeatedly fill out these screening questions just to get rejected seconds later. By comparison, platforms like UserTesting are far superior. UserTesting provides a much better volume of invites and a significantly fairer screening process. Userlytics really needs to fix its profile matching system so users aren't constantly jumping through hoops for nothing.

I was supported by Rachel of CS support for a missing payment as a tester and she was incredibly fast and professional. The error was corrected and outcome was super positive.

There is nothing I can check here that's why I have given 3 star rating

Not bad for an occasional side hustle overall, but there are some inconveniences in usage. - You can't contact a researcher. In case of technical problems with the study, you should communicate through support. It's very inconvenient, and last time it was unsuccessful, I couldn't resolve my issue. - Strange system with payments. Instead of an exact day, it is some Fridays. - Unclear system with your rating. You can't check it by yourself, again, only through support. Not all researchers give you a rating, and as a result, one bad rating can spoil your overall rating, even if there are many approved but unrated studies. - You can't rate researchers. It would be helpful to have this opportunity too. You can pass your rating through support, but I assume it's useless. Still worth a try, though.