UscreenReviews of uscreen.tv

4.6220 reviews
Internet & Software
12358 Parklawn Dr, Suite 360, North Bethesda, Maryland

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Uscreen

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About Uscreen

Uscreen is an all-in-one membership platform built for video creators to launch paid memberships that include an on-demand video library, live streaming capabilities, and their own community space, all in their own branded site and OTT apps.

Uscreen (uscreen.tv) has 220 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Also known as: uscreen.tv
Website: uscreen.tv
Category: Internet & Software
Location: North Bethesda, Maryland
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 41% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Uscreen reviews

220 approved reviews, newest moderated first

Luis N.
Sep 23, 2022
Uscreen has contentinu to steal my money to date.
I made a trial on the part of Uscreen 2 months ago and it happened that, despite I have disabled the subscription, Uscreen has contentinu to steal my money to date. I tried to ask for an explanation, but the only thing they tried to do is convince me to use the platform. But I don't want to use their service also because all the platforms turn out to be the same and aesthetically obscene! I have moved to another cheaper and more serious OTT provider.
Response from UscreenSep 23, 2022
Hi Luis, this is Rob from the Uscreen Team. Sorry to hear that you've had this experience. I was trying to look for your account based on your name here on Trustpilot, but couldn't find your account or any tickets. We'd more than happy to work towards providing you with a refund on your account. If you could please send us an email at [email protected] and mention my name, we would be more that happy to resolve this issue for you. Thank you, Luis. -Rob
Darko Z.
Sep 18, 2022
I was billed $199.00 on 9/6/2022
I was billed $199.00 on 9/6/2022 then $199.00 on 9/19/2022 there contracts are $199 a month but they billed me in 2 weeks. wow double their contract.
Response from UscreenSep 23, 2022
Hi Darko, this is Rob with the Uscreen team. I had a look into our email and live chat with you, and it looks like our Luis and Martha on our team responded to you well within 24 hours and resolved this issue for you. I can see that your subscription has been cancelled and the last 2 payments have also been refunded to you (the funds should be back in your account within 5-10 business days). Let us know if you have any questions, and if there's anything else we can help with in the future, we're here for you. Best, Rob
Julius V.
Sep 2, 2022
So far the experience has been awesome
So far the experience has been awesome. Morgan E. Has been super helpful "Just let me know if you need anything". She has been very responsive. We are excited to move forward!
Response from UscreenSep 23, 2022
Hi Julius! Rob here from the Uscreen team. Thank you so much for leaving this review. Much appreciated. I'll definitely pass this along to Morgan. Be sure to join our community over on Facebook to connect with other Uscreen users. Excited to see what you build! Reach out if there's anything else our team can help with. Best, Rob
M G.
Jun 25, 2022
The product is very instinctive with good customer service.
The product is very instinctive. Additionally, the customer experience team is top notch. Kylie has gone above and beyond to assist me getting up and running. Happy customer.
Response from UscreenSep 23, 2022
Hi there, thank you for leaving us this review. That's so appreciated. I'll make sure to get this over to Kylie as well. If there's anything else we can help with, please do let us know. Also, I invite you to join our community inside our Private Facebook Group to connect with other like minded folks building their memberships. All the best and hope to see you around. -Rob
Matt
Jun 9, 2022
Exactly what I'd been hunting for.
I think this software may not be all things to all people but it's an incredibly helpful, simple, productive tool for someone selling video content. Has a great feature that schedules releases and expires releases. For me that was the one thing no one else had. Excellent. I'd say, though, that the best feature are the customer support folks. I've had a few conversations with them (Kylie in particular) and was very, very happy with how happy they were to help me and how well they answered all of my questions and got me set up. Good stuff. I recommend.
Response from UscreenSep 23, 2022
Hi Matt, thank you so much for this review. We're so happy that we are such a fit for what you're looking for in a membership platform for your business. I'll be sure to pass this along to our team, especially Kylie! If there's anything else we can help with, don't hesitate to reach out anytime. That's what we're here for. Best, Rob
Kristen M.
Apr 14, 2022
New CSM is Amazing!
We’ve recently been assigned a new Customer Success manager and she has been incredible! Extremely responsive and flexible with her meetings. She is an absolute asset to this company! Thank you Emma Listman!
Response from UscreenSep 23, 2022
Hi Kristen! Rob here from the Uscreen team. Emma is amazing and we're so happy to hear that you're having a positive experience so far. If there's anything else we can help with, please don't hesitate to reach out to us anytime. Best, Rob
Bijan B.
Mar 28, 2022
Great customer success manager (Emma)
Great customer success manager (Emma). Really takes the time to understand our business and what is required to help it grow. Uscreen takes their customer's feedback seriously and finds ways to prioritize them, make those priorities visible for all customers to see. You can see that they are working hard to make the platform better every day! As a customer I feel valuable and important to them.
Response from UscreenSep 23, 2022
Hi Bijan, Rob here from the Uscreen team. Thank you for the review and leaving your kind words here. That means a lot to us. And you're right, we take our customer's feedback very seriously and want to make sure that we are continuing to build a platform and tools that will help our customers find success with their businesses. Thank you again and if there's anything else we can help with, please don't hesitate to reach out. Best, Rob
Michael M.
Mar 11, 2022
I wish I could give her 10 stars!
Kylie Williams is fantastic! So helpful, so competent, and so patient with an "older" guy who isn't super-techy. I never would have got "onboard" with my videos without her - what an asset to Uscreen she is, I hope they realize that. Thanks for everything Kylie!
Response from UscreenSep 23, 2022
Hi Michael, Thank you for your review and kind words. I'll make sure it gets to Kylie, I'm sure she would love that. We definitely know how valuable Kylie is to our team, and so proud to have her here with us. We wish you all the best with your programs and if there's anything else we can help with, please don't hesitate to reach out. That's what we're here for. Best, Rob

UscreenReviews of uscreen.tv

About Uscreen

About these reviews

More in Internet & Software, Maryland

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UscreenReviews of uscreen.tv

Uscreen reviews

Uscreen has contentinu to steal my money to date.

I was billed $199.00 on 9/6/2022

So far the experience has been awesome

The product is very instinctive with good customer service.

Exactly what I'd been hunting for.

New CSM is Amazing!

Great customer success manager (Emma)

I wish I could give her 10 stars!

About Uscreen

About these reviews

More in Internet & Software, Maryland

Plainly Legal™

Ecomkeys

Atlantech Online, Inc.

Infojini Inc.

Uscreen reviews

Uscreen has contentinu to steal my money to date.

I was billed $199.00 on 9/6/2022

So far the experience has been awesome

The product is very instinctive with good customer service.

Exactly what I'd been hunting for.

New CSM is Amazing!

Great customer success manager (Emma)

I wish I could give her 10 stars!