U.S. CellularReviews of uscellular.com

Absolutely worst company ever. How I have stayed for over 10 years is beyond me. They will lie to get you in the store, lied about the services I would receive, want me to pay $210 for internet service that was absolute garbage after my son downloaded just one game, etc.asked to speak to a manager and never got a call back. Cancelled everything. Just ridiculous how they scam hard working loyal customers. I do not recommend this company to anyone ever.

I have a lot to complain about but seeing how everybody else is having the same terrible issues I'm not going to waste my time. US Cellular has a 15-day return policy. I purchased home and phone service. The home service wouldn't work so it returned both of them within the 15 days. A month later I got a $300 bill. I called they explained all the details of the bill which doesn't matter to me because I didn't even use the service. They don't care. Why do they all have to be crooks?

Worst customer service! Our phone bill should be the same or pretty close every month and never is... outrageously expensive! Im very disappointed and can't wail for my contract to come to an end! Save your money and get a pre paid service. I wish I would have.

they can't give you a date something will be ready they don't communicate with Apple to find out when and how much supply is coming in or other companies this is very hurtful to the costumers even if we haven't paid for the product, they need to call and keep calling until there is an answer and i hate it when they said it would be here in 24 to 48 hours when the store its self says nope we dont have anything in stock there needs to be better and more communication with outside recourse's so costumers feel like they're not being scammed they should have this reflect in the ordering proses online and to costumers it's not that hard to call outside rescores and bug them so the costumers are happy if we owed you money you would be up our butts wanting this it really bugs me a lot5 fix this please

I am intelligent and educated black man. I worked here for over two years, and tolerated discrimination from my boss. Making discriminatory remarks regarding African Americans is totally unacceptable behavior. I went to HR with the matter, and they covered the matter up. I quit with my dignity and pride.

Was told by an employee that I would only be charged for the time used when canceling and that I could cancel anytime and wouldn’t be charged for unused time. Come a month and a half later I get a bill that UsCellular is charging me for the whole month. Upon speaking to the higher up people they said their employee was wrong and because he made 38 texts (doesn’t matter if it’s only 1 week we had our numbers connected) we were expected to pay then entire month bill of $122. When I asked if they would price adjust it as we trusted their employees to be properly trained on policy, they said no. They clearly do not care about their costumers so we will definitely not be back and I will continue writing reviews.

I've been a customer for a bit. Always kept my pay arrangements. Now, no one responds to my emails, and the one reply I got was really snotty and rude. They don't care whether I keep service or not. I got no help or suggestions at all, and I wasn't given the option for pay arrangements.

I paid my monthly bill only to find they credited another number. I was told that they were issuing me a refund but it would take about a month. The month comes and goes, no refund. I call and was told they don't do refunds. Then the story changed to the refund was denied. Customer service agents were short and unapologetic offering no relief and now my phone is off. Wouldn't offer ANYTHING to compensate me. Feel very used as a customer.