U.S. CellularReviews of uscellular.com

been with company 20 years they shut my phone off for 85 cents. No notice but my bill wasn't due till the 19, no reason y they couldn't just add it to my bill . No reason to treat a long time customer like this !I think I better look for a different service. thank you anita

Just watched under cover boss! I was in tears 😭 OMG! The heart of the CEO for his employees is priceless! I would work for a company where the CEO is so concerned that he’s willing to become a part of the team! His role as CEO doesn’t make him think he’s above any task. It’s important for the leaders to know every facet of the company they’re running; knowing what goes into performing each role and task so that each employee is valued and appreciated. This was Awesome to watch!

I have been having problems with there service since oct. they advised it was my Iphone so I took it apple and they advised it wasn't ,it was U.S.CELL service. my wife S10 is losing service and telling her she can only make 911 calls.

So I live in an area that is apparently a challenge for home internet providers. Well, US Cellular moved in our area and I decided to give it a try...mistake!!! First off they sold me a 5G router with no 5G in sight btw it cost in excessive of 500 then when I kept on having troubles they inform I...I have the wrong router because yaknow I just insisted on paying on a 500+ router. So they graciously allow me to return it and get a 4G which didn't work the first 2 weeks. So they said they would send me a return label for my 5G router...still haven't received it after numerous call and the 4G on and off again router is a pain as well. Now I'm paying 105.00 per month plus the broadband help program is paying 50 a month and I'm setting here watching DVDs..old ones..there was one relief...I didn't let them talk me into their crappy phone service...I knew better my son have their phone service and when he visits me he has to use my phone if my home internet isn't working which it usually isn't.

I've been a customer for 15+ years with US Cellular and have had ups and downs over that time. This year I have yet to receive a bill that matches my plan agreement. Inflated charges that make little sense and zero help from customer service. My last contact with "customer retention" resulted in ridecule from the rep.and the repeated mantra "read your bill". It doesn't matter if the bill is wrong. I paid my bill on Nov. 11. I paid in full. On December. 10 my bill was $110 more than contract. I was told it was an unpaid balance from a earlier statement. The BS is over. Hello Verizon.

My prepaid plan that's automatically paid on the 26th was shut off yesterday (5)for nonpayment. They said it was an internal error and it could take 24-48 hrs to get my service back AND I may not have my same number. Theft! Take my money and turn off my phone....THEFT!

Jeff in the port department is a jerk, rude and he is very very unprofessional for a customer service rep. He likes to ber rude to women... FIRE him NOW I go the call recorded

Absolute joke of a company