UsapartsonlineReviews of usapartsonline.com

DO NOT BUY FROM THIS COMPANY THEY'LL DELAY DELAY DELAY ON YOUR SHIPMENT AND THEN CHARGE A 20% RE-STOCKING FEE AND NOT EVER HAVING THE PART. ALSO THEY MAKE IT SEEM THEY'RE PARTS ARE RE-BUILT OR NEW AND OFFER THESE 5 YEAR WARRANTY'S AND MAKE UNITS APPEAR TO BE RE-BUILT AND THEY'RE NOT. THIS COMPANY SHOULD BE ASHAMED OF ITSELF.

I would give negative stars if possible!! I ordered a transmission over a month ago and I was told 7-10 business days. I tried to get a hold of this company so many times and no one answers their phones or returns calls! I own a mechanic shop and I will say this is absolutely the worst customer service or even service I have ever received! I will NEVER order from them again and I would recommend no one to ever use this company!!!!

If I could give this company 0 stars, I would. My father ordered a transmission for the project car almost 2 months ago. They said it would be here in 7-10 days. This company and Nick have given us excuse after excuse. It seems now that my father and I have both been blocked by this company. We thought we saw the light at the end of the tunnel on 4/17/26 when we finally got a shipping number and saw where it said it was delivered. Update: It was never even delivered to our house. Instead, they delivered it to the wrong shop in another city, 4 hours away from our house. We called, and they said it would be here Monday; it is now Wednesday, 4/22/26, and still no transmission. We are going to dispute this charge as we are tired of all the excuses and lies. This company is a total joke. Avoid this place at all costs!!!

The company is a scam company selling stuff that doesn’t work do not buy from them at all and if you did get a lawyer we need to expose this company and shut them down this needs to stop they have scammed so many people it’s not funny we all need to come together and do something and shut their site down completely!

I only had to hit on the star in this review to access my complaint but usa parts online gets a negative 19 stars. They are scammed selling bad engines with no compression and will stall with emails until your warranty goes out and will not reimburse you and will ship your engine late to you.This is one of the worse companies and experiences I ever had. I lost 4,000 thousand dollars dealing with this company

Don’t order from this place unless you really don’t love your car! I took a chance on their website to only find out poor communication at its finest. I waited 2 months for an engine that was shipped to Indiana but was told I’m in luck to wait 2 more weeks to get that fix. I kept calling for two whole months and no response no update. I knew something was sketchy when they had my phone blocked! Once I disputed the charge they quickly came up with a tracking number and photos of a random engine that looks like it’s been outside for months. They will treat you disrespectful. Tony and Nick are in the business of full blown fraud. Be careful don’t no waist your energy

Do not, under any circumstance order from this company. We ordered a motor in December, didn't get it till February. Paid my guys to install it for the customer only to find out it had no compression. They sent a trash motor. They are supposed to send me another one, only for it to get shipped to Minnesota. I'm in Tennessee. they are not in any hurry to get it fixed, and are extremely rude. in their warranty, it says they will cover the labor I wasted, but they keep ignoring that question every time I bring it up. Im calling my lawyer as we speak. this company is a joke

DO NOT PURCHASE FROM THIS 'COMPANY'. They are a fraudulent, scamming company, will steal your money, never deliver your product, refuse you a refund stating item that was never delivered needs to be returned to them first and then they will withhold return shipping costs and a 20% restocking fee WHEN YOU NEVER RECEIVED WHAT YOU ORDERED. This was an engine for my 18 year old, highschool student, son for a 1995 Suburban. He spent $1,829.98 and now they're refusing to give his money back and they refuse to provide ANY verifiable tracking information, transport company information or location of where the engine supposedly is despite numerous calls and emails asking for this information. It has been OVER a month when we were told that it would be 10 business days for delivery when we ordered it January 6th 2026. Do NOT EVER buy anything from this place, Nick S and Tony treat people like dirt, lie and steal from their customers. I truly hate the world that my kids are growing up in, I wish I could give this 'company' minus 50 stars as there was NOTHING good or redeeming about dealing with them. Now I'm left to fight for my highschool son's money back that he worked so hard to save so he could get his car up and running.