USA MINTReviews of usamint.com

The USMint ordering process is an absolute failure. Has been totally so for many months, maybe years. Just got two items in my cart on lower mintage items, and despite 10-12 tries couldn't check out. Then products get removed from cart. The biggest and best country in the World cannot get a website that works. This is over, and over and over again. Pathetic!!

It never gets better...the same poor software/algarithms/server capacity that cause site crashes, gateway errors or frozen "Your order is being pricessed..". Tried to get a 2021 Morgan Peace dollar exactly at 12 noon but all I got was 8 errors in a row and then they were sold out. This is WITH my payment/address saved in the website. My last 2 orders gave me confirmation #'s and even charged my card only to eventually see it go from "processing" to "backordered" to "canceled" weeks later. David Ryder should be fired but as long as he meets sales quotas (to reseller bots) no one cares. It has been a pathetic web experience for years. Very sad.

Tried to order the American Eagle 2021 One-tenth ounce Gold Two-Coin Set. I was online and watched the icon change to allow a purchase at the exact time it went on sale. Within seconds, it was in my cart. My credit card info was auto saved and was immediately filled out. Upon trying to finalize the order, the system said it was sold out. Reading the other similar comments, this is completely unacceptable for a government run business. I tried calling the mint afterwards and got disconnected over five times before giving up.

Dishonest ordering process.

Us Mint must work for ebay sellers or get a cut from the profits. Tried to order the new Morgans and for the second time I cant get my order processed. I get the items into my cart and that is it. When I get to the confirmation screen it times out with some gateway error. This is the second time this has happened. Eventually all the coins sell out and I get the D**k. This is a joke. But for some reason, just minutes after they go on sale there are hundreds of these coins on ebay for 3 times what the mint charges. One seller has 15 of them for sale. How is that possible if you can only order 3 per household? Must be nice to be in control of the coin collecting world.

Beyond awful. Had product in my cart. Got to the submit order phase 10 times in 1/2 hour. Crashed every time until sold out. No alternative to these repeat train wrecks. Same problem for years, no evidence of any effort for solutions or work arounds. A great example of a permanently failing government monopoly.

I was waiting for a confirmation on my two Morgan dollars today and before order was confirmed it told me they were no longer available just as last time. Some improvement to the system, mint. Maybe my order for $170 was too small. I guess the mint is “woke” too. Don’t care about the little guy.

I'm going to complain about US Mint practices to my senator and encourage everyone to do the same. Absolutely awful experience every time