USA MINTReviews of usamint.com

Every time I go to order the popular silver dollars it's a roll of the dice if it actually goes through. I get all the way to the end where it says "place order" and it crashes constantly until the item is finally out of stock. They really need to beef up their website so these crashes happen or let a more reliable 3rd party like Amazon handle this. American's pay way too much money in tax dollars and some of that needs to be invested in the mint website to prevent these issues going forward. The worst part is that they postponed the release of the popular silver coins to look into this very issue and I see no difference other than they have a page that pops up now occasionally making you verify you are a human. That effectively added an extra step that was never there before and it is now even hard to order the coins because it takes more time to do the human verification. In the end the government just made the problem even worse. I'm assuming they must have purchased a cheap software solution but who knows.

Tried to purchase the 2021 silver dollars on each issue date promptly at 12:00 pm and was not able to check out on any of the three occasions. I am a long time mint customer and feel this is not fair to the majority of consumers. After this experience; I will most likely stop making anymore purchases. In all fairness, these should have been produced in amounts similar to the silver eagles.

Horrible experience. Tried to call the Mint to order 2021 US Silver dollars. They hung up on me 10 times. Then I tried to order the silver dollars online. My cart was constantly rejected until it said the product was no longer available. The US Mint website is a complete joke. Trillions of dollars have been spent in the last year, but obviously not a dime on the Mint website. Website should be shut down, and have a third party distributor sell and process coin orders.

I think the mint is a perfect example of how not to run a program. They have people willing to overpay for stuff that won't go up in value... yet they still make the experience horrible. I don't usually rail on government agencies... but the US Mint is an example of bad government. Again had issues trying to order on their revamped website. I am planning on only buying after market coins from now on...and I am 99% sure I will make out better (pay less)... and won't have the frustration of using their site.

The worst online checkout that I've ever experienced. Loaded my shopping bag at 12p sharp. Bounced out of the "complete order" twice, then told to prove I'm human and had to do this three times before being let to the final checkout step. Then told that the items are no longer available. Wasted 1/2 hour of total frustration. They can take their overpriced crap and lump it; I'm through with 'em.

Loaded my shopping bag at 12p sharp. Multiple reloads, identify as human and other garbage. At 1221pm told that the items in my shopping cart were no longer available.

The US Mint has got to get better software or outsource to someone like Amazon who can get the job done. Tried to buy the 2021 Morgan & Peace dollars, went through multiple tries on purchase screens only to find a message saying “ The page you were looking for is no longer available“ multiple times. One even wanted me to verify as a human even though i’ve had an account with the mint for 15 years with all my data in it. This is beyond ridiculous that collectors get the shaft while dealers pay their minions $25 a coin to make orders for them! We all see what’s happening US Mint & you do little to discourage it! UNTIL YOU CAN RESOLVE YOUR PROBLEMS PLEASE SET THE HOUSEHOLD ORDER LIMIT TO ONE ITEM PER TYPE FOR AT LEAST THE FIRST SIX HOURS OF THE SALE DATE!!!

Just tried to order Peace Dollar. Had it in the cart at 12 noon. Was already registered and had payment method saved. Spent from 12 to 12:28 trying to complete order. Was redirected to prove I was a human about 6 times and sent to a bad page link over 20 times. At 12:28 got message my item was no longer available and to remove from cart. Had also tried to phone customer service to order and got message needed to use website. This is then WORST online experience with any company website ever. They should be ashamed to waste people's time like this. Invest in some hardware and get some competent programmers! If this is representative of US government technology no wonder we keep getting hacked. Just checked Ebay and over 400 confirmed order listings at 12:40.