USA MINTReviews of usamint.com

I will not be buying from US Mint for now and I hope people wise up about how they mow cater to the profit takers and not the collector. I've been a US Mint buyer for 20+ years (I buy for the love of it) and have never seen it this bad. I'll still buy coins but not those made by the US MINT! What a racket, I guess its always been that way.

The MORGAN SILVER DOLLAR 2021 CARSON CITY I GOT THREW ,I ORDER 1 1ST IT WENT TO 4 FIXED THAT THEN WENT TO CHECK OUT THEN WAS THROWN OFF LINE THEY WOULD NOT PROCESS MY ORDER THEY SHOULD KNOW THAT THIS WOULD SELL OUT IN 10 MINUTES SAME AS THEIR BIG WESTPOINT QUARTER NO WAY FOR THE COLLECTOR TO GET IT SHOULD BE 1 PER COUSTMER EBAY IS DOING PRE SALE $159 HOW ARE THEY GUARENTEE TO GET THEM I WAS THE ONLY PERSON AT THE PHILADELPHIA MINT 1ST DAY SALE OF THE 1ST WESTPOINT PENNY NOT 1 PERSON IN PERSON THANKS FOR NOTHING

Could not log in or contact The Mint to pre-order new Morgan’s after following all pre-order requisites. Is the Mint in cahoots with the price gouging dealers? Average collectors are excluded? I’m considering cancellation of all my subscriptions and considering the Mint a SCAM!!!!!

Unbelievable- new Morgan’s can’t order. Busy signal and browser rejection. I will never try again through the mint.

Beware of returning an item back to the US Mint for a refund. The US Mint’s return policy doesn’t mention this, but returns take up to 2-3 WEEKS PROCESSING (because they do inventory at the end of the month). So basically if you return an item to the US Mint, it will take a good month before you maybe see a refund credited back to your original form of payment!

I ordered a gold coin in October , they said that it was shipped on November 24th. December 20th still did not receive it. Emailed them because they don’t answer the phone anymore. No response. Emailed again, no response. Filled out the non receipt form and emailed it. They emailed me back and said my claim was denied because ups delivered it. So, I have a fake signature from ups that I had to request, not the mint. The mint told me that I exceeded my 90 day claim period and that’s why it was denied. From November to the second week in jan was not 90 days. And a fake signature from ups?? And I’m still denied? Basically it’s too bad for me is what they are telling me.

US Mint do not honor the price when price increased, they canceled the order a week later when platinum price increased. Poor customer service, lies to customers that they will price adjust and had me bought at $200 higher than my original price each piece (I bought two), they kept lying to me that supervisor will call or email me which they never did. It is now a month past, and I'm still have not received price adjust. Also, I paid next day delivery but they didn't deliver until a week later. I have never seen any company like this before. Horrible! Update: I got a call from US Mint later on that said they will adjust the price. It took about 1-2 weeks for the price adjustment to shows up in my credit card. A horrible experience but thank God it ended well.

If you love milk spots, the US Mint is the place for you! I have 100 silver eagles. I recently pulled them all out because I hadn't looked @ them in a while. 90 of them have milk spots . 90! Ridiculous. You always hear that the Canadian Maples are the worst for milk spots. Nope. None of my maples have milk spots. This is pure laziness on the part of the mint. They obviously don't care that they put out an inferior product. As long as they get your $$$, they're happy. I'm not talking about a few little dots here & there. These are huge smears that envelope the whole face of the coin. Their products are becoming a joke, the website sucks, & customer services is rude as hell if you can actually get a person on the phone, good luck with that. & Of course, as quality goes down, premiums go up. It's like dealing with the IRS. I'll be sticking with generic/private mints for my silver from now on.