USA JacketReviews of usajacket.com

I ordered Venom 2 Eddie Brock Detroit Lions Jacket for my husband. After we received we found out it was too small for him. And the customer service is very nice and patient to solve my problem. Nice jacket by the way.

I was very very patient with my order when I received it today I was very very happy most definitely will be wearing damn Superman jacket with my motorcycle helmet Superman

I am writing this because I want to share and also provide broader context to the experience and what I feel USAJackets is trying to do... My first purchase fell short in size and fit - However the craftsmanship was there. They made a great jacket for the price in my view. Then, I asked for a return, and they gave me a counter offer; keep the jacket, and reorder with just the shipping charge. I said yes with the stipulation that we get the measurements right. I provided those measurements to USAJacket and crossed my fingers. The new jacket came and was a perfect fit. I'm so glad I was able to work with them to come to a result where I got the jacket I wanted. Great jacket for a great price. I want to also mention that what I see is a company trying to provide some pretty cool jackets for a stellar price. They may happen to be challenged by language, culture etc., but in the end, as with any business, they are trying to do better, build a business and make it work. I applaud them for working to build that business. Customer service is the edge they can provide if they continue to work with their customers to get it right. They get a thumbs up. If you're an unsatisfied customer, give them the chance to fix it. Play an active role in getting it resolved. Don't just blow up and give them a bad review. Thanks for listening.

i love willa AMAZING!!!!

As I read over the reviews, I thought I might have to get a refund.. But I was proved wrong.. I saw the jacket delivered from a South Asian country, but didn't expect the product to be exactly as mentioned. Yes, the contact was the same as mentioned in previous reviews, but the jacket was prepared, delivered in a very timely manner. I just had to followup once. The quality is awesome, the delivery was timely and the communication professionalism was very good.. I'll recommend buying.. Ordered a Black widow jacket (with Thanksgiving discount) P.S.: I didn't expect my first Trustpilot review to be so positive..

Ordered an Outlander style jacket, it arrived as promised and looks Great. Fantastic Job!!!

I ordered an "Elder Maxson Jacket" from this guys here and I recieved it in perfect condition; but I kinda forgot to ordered it in a bigger size. So I asked them how could we solve this issue, and so they gave me the option to send another one (with my right size) for only $80. It's super cool! If I would give them 10 stars I would do it and sincerely I would definitely order another jacket from them.

I ordered a Drive jacket and when I was having second thoughts they diligently changed my size to the one I wanted. Would highly recommend this store!