Figured'Art USAReviews of usa.figuredart.com

4.2153 reviews
Art & Handicraft
1603 Capitol Avenue, Ste 413, Cheyenne, Wyoming

Write a review

Directions Website

Figured'Art USA

Write a review

About Figured'Art USA

Figured'Art USA stands at the forefront of the paint by numbers, diamond paintings, and DIY arts industry as the premier brand. With a commitment to creativity and innovation, we offer a wide range of artistic experiences for enthusiasts of all skill levels.

Figured'Art USA (usa.figuredart.com) has 153 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.

Also known as: usa.figuredart.com
Website: usa.figuredart.com
Category: Art & Handicraft
Location: Cheyenne, Wyoming
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 54% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

How we calculate scores

Is this your business?

Correct your details and reply to customers in public. Both are free.

Claim this listing

Figured'Art USA reviews

153 approved reviews, newest moderated first

Kathy M.
Aug 7, 2024
My mistake or theirs????????
I somehow received duplicates of several diamond painting kits. I can't find out if it was my mistake or figured arts. I emailed them quit awhile ago, and didn't get it resolved resolved. I'm very hesitant to ever order from them again. Luckily, I have a friend that also loves diamond painting aandd and was very happy to get my duplicates!
Response from Figured'Art USAOct 28, 2024
Thank you for reaching out! Our customer service team has responded to your email, providing clarification regarding the duplicate kits that were sent to you. We hope everything is clear on your end now. If you have any further questions or concerns, please don’t hesitate to contact our customer support team at [email protected].
jennie
Jul 26, 2024
Short Beads
Dean in customer service was amazing. I was short beads and he took care of it asap. Also he was very pleasant and nice.
Response from Figured'Art USAOct 28, 2024
Thank you for allowing us the opportunity to address your concerns. We are committed to providing excellent customer service and ensuring your satisfaction. We hope you continue to enjoy our products!
Susan G.
Jul 24, 2024
The Customer Service was excellent with…
The Customer Service was excellent with our order. We missed the opportunity to order extra paint with our original order. Dean went out of his way to follow up so that once we received the painting, we could seek out the Lot # and get the exact extra paint palette we needed. Thanks!
Response from Figured'Art USAOct 28, 2024
At Figured’Art, we strive to deliver exceptional customer service. Thank you for recognizing the support I provided. We look forward to your continued patronage of our products!
Lenny B.
Jul 24, 2024
Excellent customer service!!
As a first time customer of Figured'art I was disappointed when my order came and it was not right. I reached out to customer service for help. The response was fast and helpful. Once I explained what was wrong Dean the representative not only corrected the error, but went out of his way to communicate with me with personal notes each step of the way. Mistakes happen, but it's nice to see a company that takes making the customer happy a priority. The product I received was packaged securely in perfect shape. I look forward to completing these kits and being a long time customer.
Response from Figured'Art USAOct 28, 2024
Thank you for allowing us the opportunity to address your concerns. We are committed to providing excellent customer service and ensuring your satisfaction. We hope you continue to enjoy our products!
Tona
Jul 2, 2024
The customer service is excellent
The customer service is excellent. Most of all the diamond art is beautiful and such a diverse selection to choose from. I am on my 4th one and is so relaxing.
Response from Figured'Art USAOct 28, 2024
Thank you for your appreciation of our products! Our mission is to be the leading supplier of paint-by-numbers and diamond art kits in the market. We look forward to nurturing our continued relationship and your ongoing support of our products.
Sandy B.
Jun 14, 2024
Customer service is so quick and happy…
Customer service is so quick and happy to respond to any questions or concerns. It took 4 times to get an order right (my fault one of those times), but they had to work overtime to correct the issue and they did. My thanks to the team there, and I will continue to recommend this company to all my painting friends.
Response from Figured'Art USAOct 28, 2024
We strive to deliver exceptional customer service. Thank you for recognizing the support I provided. We look forward to your continued patronage of our products!
Gretchen H.
Jun 11, 2024
Great customer service from Dean!
Great customer service from Dean!
Response from Figured'Art USAOct 28, 2024
Thank you for your kind words! Our goal is to provide the best possible customer service, and we truly appreciate your support. We look forward to serving you again soon!
Mali C.
May 27, 2024
Horrible customer service been waiting…
Horrible customer service been waiting over a month still didn’t get it stay away from this company!!
Response from Figured'Art USAOct 28, 2024
Thank you for reaching out. Our customer service team has reviewed your order and confirmed that it was successfully delivered. We hope this clears up any concerns. If there's anything more we can assist you with, please don’t hesitate to contact us at [email protected].

Figured'Art USAReviews of usa.figuredart.com

About Figured'Art USA

About these reviews

More in Art & Handicraft, Wyoming

Soul Carbon

Melb Molds

Companion Archive

PaintingsCart

Figured'Art USAReviews of usa.figuredart.com

Figured'Art USA reviews

My mistake or theirs????????

Short Beads

The Customer Service was excellent with…

Excellent customer service!!

The customer service is excellent

Customer service is so quick and happy…

Great customer service from Dean!

Horrible customer service been waiting…

About Figured'Art USA

About these reviews

More in Art & Handicraft, Wyoming

Soul Carbon

Melb Molds

Companion Archive

PaintingsCart

Figured'Art USA reviews

My mistake or theirs????????

Short Beads

The Customer Service was excellent with…

Excellent customer service!!

The customer service is excellent

Customer service is so quick and happy…

Great customer service from Dean!

Horrible customer service been waiting…