Figured'Art USAReviews of usa.figuredart.com

I can’t seem to get though to their support to reorder more paint for one of my prints? I type in support@ figuredart.com and nothing happens???

I have been doing paint by numbers for the last three years and I have produced 58 paintings, most of which are displayed in our home, it looks like a gallery! I never had cause to complain until recently, I received two canvasses and the print was extremely faint and I was unable to commence either painting. I contacted customer services, my problem was resolved very professionally, efficiently, in a very friendly manner in a timely and appropriate manner. Painting is my therapy and hobby, I am involved with our local university as a service user, assisting lecturers and students, all of which look forward to viewing my latest reproduction. I have developed my own technique of applying colours to enhance the subject and overall finish of the painting ( I was offered £250 for one of my first paintings!), however, it still hangs proudly in our living room. In summary, I would like to say that customer service assistant, Anita was amazing as was Sam. Well done to everyone concerned at Figured’Art Great team work Robert Lafferty ~ united kindgom

I am a 91, soon to be 92 in Dec. and you have no idea how much I love doing these paintings. So relaxing and my family is very impressed!!!!!

I experienced the most courteous and efficient customer service. The service personnel were knowledge and asked the right questions. They resolved my problem with terrific results. Now, I’m ready to paint, thanks to their great detective work. Raises for y’all !!!! Susan Heikes

My mother's diamond painting did not have the correct diamonds in package. I emailed customer support and Anita responded. I told her of the problem and she sent my email to quality control. The next day she emailed me back and told me they would send the correct diamonds. Today I received package and to my surprise they sent a brand new canvas with diamonds!!! My sister and I have bought 9 diamond paintings from here and we will continue. Customer service done right!!

I had a special order that, for some reason, was delayed. I emailed the company and they were very courteous and prompt in responding to my inquiries. All went well.

My husband and I have ordered over 100 paintings from FIGURED’ART and have enjoyed every one we have completed. My last two orders were for custom paintings and I had a couple issues with a few of them. I emailed their support team and every one of my issues was resolved within a couple of days. The only negative with ordering from FIGURED’ART is the LONG wait times for them to be delivered. While this is certainly understandable since I’m ordering from the USA it still doesn’t help quell the anticipation of receiving new kits! In conclusion…great products and outstanding customer service.

Great quality. Beautiful. Will definitely buy again. If you love Diamond painting please try this company. You will not be disappointed