SuperSmart USAReviews of us.supersmart.com

4.5790 reviews
Personal Care
66 W Flagler St, STE 918, Miami, Florida

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SuperSmart USA

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About SuperSmart USA

SuperSmart, a pioneer in nutritional supplements since 1992For over 30 years, SuperSmart has helped customers around the world restore and maintain good health through science-based nutritional supplementation. Since 1992, our mission has stayed the same: offer supplements of uncompromising quality, formulated on the latest scientific research and produced to pharmaceutical standards.Our catalog includes more than 400 products covering vitamins, minerals, probiotics, antioxidants, anti-aging formulations and phytonutrients, available as softgels, capsules, tablets, powders and enteric-coated pills. Every product is manufactured in GMP (Good Manufacturing Practices) and HACCP (Hazard Analysis and Critical Control Points) certified facilities located in the European Union and the United States.We are committed to clean formulations. Our range features Gluten-Free, Non-GMO, Additive-Free, Soy-Free, Nanoparticle-Free and Vegan-Friendly products, with full transparency on product origin, ingredients and dosages, so you always know exactly what you are taking and why.Our guiding principles have remained the same for more than three decades: quality, safety, efficacy and scientific validation. Each formulation is evidence-based, and we document the research behind our ingredients so customers can make informed decisions.Ordering from us.supersmart.com is simple, with reliable delivery across the United States, a subscription program for your daily essentials and loyalty discounts for returning customers. Our customer service team is available at [email protected] and is happy to help with any question about products or orders.

SuperSmart USA (us.supersmart.com) has 790 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.

Also known as: us.supersmart.com
Website: us.supersmart.com
Category: Personal Care
Location: Miami, Florida
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 16% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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About SuperSmart USA

SuperSmart USA (us.supersmart.com) has 790 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.

Also known as: us.supersmart.com
Website: us.supersmart.com
Category: Personal Care
Location: Miami, Florida
Listed on Five Star Index: 2026

Jesse R.

May 17, 2023

Nothing went wrong other than you…

Nothing went wrong other than you selling my info to an outside company, shipment manager whatever lame tag you put on it. I'd rather lose $50 than have my data spread all over who knows where. YOU SHOULD NOT HAVE DONE THIS WITHOUT APPROVAL FROM YOUR CUSTOMERS, but I guess as long as you get your kickback you're happy. Response to excuse:. You say you don't sell customers info? Maybe not technically, but this 3rd party has to have my info in order to carry out their part of the agreement. That really goes without saying. Now they maybe bound by your privacy agreement, but they have agreements I'm sure with other companies also with a different privacy agreement. Point is, you should have given us time and opportunity to opt out of this added "benefit" before you spring it on us. I've had no issues getting product and don't need this, you and your contractor only, benefit, while my info is in one more dB not under my control.

Response from SuperSmart USAMay 17, 2023

Dear Jesse, Thank you for taking the time to leave a review on Trustpilot. We sincerely apologize if our actions have led to any misunderstanding or distress. We want to assure you that we take our customers' privacy and data security very seriously. For more than 30 years, we have been committed to not selling any customer data, and we want to clarify that we have not violated this policy. We work with a third-party shipment manager to process and deliver orders, but we ensure that they are compliant with our strict data privacy guidelines. This partnership is meant to provide a more efficient and seamless experience for our customers. We apologize if this has caused any confusion or concern. We understand the importance of data privacy, and we would never compromise the trust that our customers have placed in us. If you have any questions or concerns, please don't hesitate to reach out to our customer support team at [email protected]. We are here to help and address any issues you may have. Once again, we apologize for any inconvenience, and we appreciate your feedback as it helps us improve our services. Sincerely, Benjamin Manager Supersmart USA