SuperSmart USA Reviews | Read Customer Reviews of us.supersmart.com

SuperSmart USAReviews of us.supersmart.com

4.5790 reviews
Personal Care
66 W Flagler St, STE 918, Miami, Florida

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SuperSmart USA

About SuperSmart USA

SuperSmart, a pioneer in nutritional supplements since 1992For over 30 years, SuperSmart has helped customers around the world restore and maintain good health through science-based nutritional supplementation. Since 1992, our mission has stayed the same: offer supplements of uncompromising quality, formulated on the latest scientific research and produced to pharmaceutical standards.Our catalog includes more than 400 products covering vitamins, minerals, probiotics, antioxidants, anti-aging formulations and phytonutrients, available as softgels, capsules, tablets, powders and enteric-coated pills. Every product is manufactured in GMP (Good Manufacturing Practices) and HACCP (Hazard Analysis and Critical Control Points) certified facilities located in the European Union and the United States.We are committed to clean formulations. Our range features Gluten-Free, Non-GMO, Additive-Free, Soy-Free, Nanoparticle-Free and Vegan-Friendly products, with full transparency on product origin, ingredients and dosages, so you always know exactly what you are taking and why.Our guiding principles have remained the same for more than three decades: quality, safety, efficacy and scientific validation. Each formulation is evidence-based, and we document the research behind our ingredients so customers can make informed decisions.Ordering from us.supersmart.com is simple, with reliable delivery across the United States, a subscription program for your daily essentials and loyalty discounts for returning customers. Our customer service team is available at [email protected] and is happy to help with any question about products or orders.

SuperSmart USA (us.supersmart.com) has 790 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.

Also known as: us.supersmart.com
Website: us.supersmart.com
Category: Personal Care
Location: Miami, Florida
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 16% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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SuperSmart USA reviews

790 approved reviews, newest moderated first

jaygol
Apr 6, 2024
The best
Outstanding products and service
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James F.
Apr 6, 2024
Best products around
I really love the products here they’re good quality and they work great customer services. Awesome. I highly recommend these products that they have online.
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Brando
Apr 6, 2024
ordered a week ago
ordered a week ago; card was charged. No email, no receipt, no response from customer service and obviously no product.
Response from SuperSmart USAApr 9, 2024
Dear Brando, We deeply appreciate you sharing your experience in your review. We're truly sorry to hear there may have been an issue with the delivery of your order, potentially lost by USPS or otherwise misplaced. We're here to ensure this is promptly resolved and to support you every step of the way. Please reach out to us directly at [email protected], or feel free to call us at +1 (786) 522-3907 between 9 am and 6 pm (EST). Our dedicated customer service team is eager to assist and make things right for your order. Thank you for your patience and understanding. We look forward to hearing from you and rectifying this situation to your satisfaction. Warmest regards, The SuperSmart Team
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SMITH N.
Apr 4, 2024
I love the products
I love the products. Shipping is slow. You are asking for a review on my recent purchase, but I have not received it yet.
Response from SuperSmart USAApr 4, 2024
Dear SMITH Nona, Thank you for your review and for your kind words about our products! We sincerely apologize for any inconvenience caused by the shipping delay. We've looked into your order and are pleased to inform you that it is on its way. According to the tracking information (https://tools.usps.com/go/TrackConfirmAction!execute.action?formattedLabel=9400111206210388209092), your order is scheduled for delivery on Friday, April 5th. We appreciate your patience and understanding. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out. Warmest regards, SuperSmart Team
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LEE G.
Apr 4, 2024
Good
My experience was good and I am happy.
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RAMOS S.
Apr 3, 2024
Los correos no me contestan
Los correos no me contestan, dice la página que de 3 a 5 días hábiles llega el pedido, el anterior pedido tardo más de 30 días y llego por servicio postal y no por DHL. En días pasados realicé otra compra y sigue en el país de origen.
Response from SuperSmart USAApr 4, 2024
Estimado Sergio Ramos, Gracias por ponerse en contacto y compartir sus inquietudes. Pedimos disculpas por cualquier confusión relacionada con los plazos de entrega. Por favor, tenga en cuenta que la política de envío de 3 a 5 días hábiles se aplica a pedidos dentro de los EE. UU., como se detalla en nuestra página de términos de venta (https://us.supersmart.com/conditions.pl?lang=es). Para México, el tiempo de entrega esperado es típicamente de 4 a 10 días hábiles, aunque esto puede variar debido a la eficiencia del procesamiento aduanero, lo cual está fuera de nuestro control. Podemos confirmar que para las entregas a México, usamos exclusivamente el servicio de comercio electrónico de DHL. Entendemos que su pedido anterior experimentó un retraso significativo y lamentamos cualquier inconveniente que esto pueda haber causado. Estamos monitoreando activamente su pedido actual para asegurar que llegue lo más rápido posible. Valoramos su negocio y estamos comprometidos a proporcionarle el servicio que se merece. Si tiene alguna otra pregunta o si hay algo más en lo que podamos ayudarle, no dude en contactarnos. Cordiales saludos, El equipo de atención al cliente de Supersmart.com
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FRY B.
Apr 2, 2024
I don’t know why
I don’t know why, but my order still hasn’t arrived. Was supposed to be here by 9 p.m. yesterday.
Response from SuperSmart USAApr 4, 2024
Dear Briana Fry, We're truly sorry to hear that your order hasn't arrived yet. We understand the importance of timely delivery and appreciate your patience as we work through this delay. Upon reviewing the tracking information for your shipment (https://tools.usps.com/go/TrackConfirmAction!execute.action?formattedLabel=9400111206210352366554), we're pleased to inform you that your package is currently in San Antonio, TX, and should be delivered to you very shortly. It appears there was a slight hiccup in the delivery process, but it is now on the move again. We're closely monitoring the situation and have been in touch with USPS to ensure the prompt delivery of your order. If you have any further questions or if there's anything else we can do to assist you, please don't hesitate to reach out. Thank you for your understanding, and rest assured, we are here to help in any way we can. Warm regards, The Customer Service Team at Supersmart.com
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Bropain
Mar 31, 2024
Best products
Best products, best prices, best service!
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