Debby
I placed 2 orders
I placed 2 orders. One was taking a while to arrive so I reached out to the company and they resolved that immediately. My second order I received very quickly. Really like the products.

SuperSmart, a pioneer in nutritional supplements since 1992For over 30 years, SuperSmart has helped customers around the world restore and maintain good health through science-based nutritional supplementation. Since 1992, our mission has stayed the same: offer supplements of uncompromising quality, formulated on the latest scientific research and produced to pharmaceutical standards.Our catalog includes more than 400 products covering vitamins, minerals, probiotics, antioxidants, anti-aging formulations and phytonutrients, available as softgels, capsules, tablets, powders and enteric-coated pills. Every product is manufactured in GMP (Good Manufacturing Practices) and HACCP (Hazard Analysis and Critical Control Points) certified facilities located in the European Union and the United States.We are committed to clean formulations. Our range features Gluten-Free, Non-GMO, Additive-Free, Soy-Free, Nanoparticle-Free and Vegan-Friendly products, with full transparency on product origin, ingredients and dosages, so you always know exactly what you are taking and why.Our guiding principles have remained the same for more than three decades: quality, safety, efficacy and scientific validation. Each formulation is evidence-based, and we document the research behind our ingredients so customers can make informed decisions.Ordering from us.supersmart.com is simple, with reliable delivery across the United States, a subscription program for your daily essentials and loyalty discounts for returning customers. Our customer service team is available at [email protected] and is happy to help with any question about products or orders.
SuperSmart USA (us.supersmart.com) has 790 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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790 approved reviews, newest moderated first
Debby
I placed 2 orders. One was taking a while to arrive so I reached out to the company and they resolved that immediately. My second order I received very quickly. Really like the products.
ULRICH RN G.
i WAS SENT PRODUCT THAT i WANTED NEXT MONTH OR EVEN LATER, i PLACEED IN THAT CATEGORY AND i ALSO WNATED TO SWITCH MY CREDIT CARD IN ORDER TO EARN FROM THE CARD MY CARD THIS MONTH THE AWARDS WERE ALREADY USED UP . sEEMS YOU HAVE NO WAY TO ADD AND THEN DELETE HWICH i FID SUSPECT IN ORDER TO PREVENT ME FROM CANCELING OR THE LIKE . i EVEN DELETED MY CARD AND YOUR WEB SITE ID NOT COMPLY . REALLY i CCANCELED FOR THIS MONTH THE bREWERS yEASTY HAIR FORMULA BUT IT CAME ANY OH HOOOOOO
Response from SuperSmart USAMay 9, 2024
Dear George, Thank you for your review and for bringing these issues to our attention. I apologize for the inconvenience and confusion surrounding your recent order with us, particularly concerning the timing of the shipment and the difficulties you faced with updating your payment information. At SuperSmart, we strive to provide clear, flexible purchasing options, including the ability to easily update or change payment methods and cancel orders when necessary. It seems we fell short of these goals in your case, and for that, I am truly sorry. To resolve this matter and ensure your satisfaction, I would like to investigate this further and see how we can correct the issue regarding the unwanted shipment and payment method updates. Could you please contact us directly at [email protected]? We want to make sure we address all your concerns and adjust your account according to your preferences. We appreciate your feedback as it helps us to improve our service. We are committed to making this right for you and look forward to speaking with you soon. Thank you for your patience and understanding. Best regards, Customer Service Team, SuperSmart
PRADO FLORES I.
Shipment information outdated, shipment service too slow
Response from SuperSmart USAMay 8, 2024
Dear Customer, Thank you for taking the time to share your feedback. We understand your concerns regarding the duration of the shipment and the outdated shipment information. Shipping from the US to Mexico can indeed take longer than expected, primarily due to the customs processes that are out of our direct control. We are continuously working with our shipping partners to improve and provide more accurate and timely updates. We aim to make this process as efficient as possible and are committed to enhancing our tracking systems. We apologize for any inconvenience this has caused and appreciate your patience and understanding. If there is anything else we can assist you with, or if you need more specific details about your shipment, please don't hesitate to contact our customer service team. Thank you for your understanding. Best regards, Customer Service Team
Ervin M.
Reasonable prices for great products and customer service for over 8 years now.
VIGLIONE A.
Timely deviled and quality products. Thank you
Ana Muro A.
The price and availability
RILEY R.
The product lactobacillus reuteri (limosilactobacillus reuteri) works! The delivery arrived on time.
SHERMAN E.
Shipping and received on time