URWizardsReviews of urwizards.com

Amazing dices, with great golden details and beautiful color. They even accepted to send me a specific box I asked, even if it was not mentioned in the options. I'm always happy, they send quick and it's perfect

I don’t enjoy writing bad reviews, especially when I’ve been a loyal customer for some time now. In the past, I’ve had good experiences with URwizards, but in my latest order for custom dice, I was quite disappointed. The dice set that arrived was a different font AND material than what I paid for, and I wrote a review on their site about my experience (with pictures and everything). Now, what really frustrated me was not just my experience, but that my review was never published, as if I had never written a review at all. I always thought they had good reviews because they were a reliable company, but now I suspect they might just be hiding any negative reviews. I just want to warn anyone who might want to be spared a wasted $80. UPDATE: URwizards reached out to me a month ago and offered a refund plus to remake my order. While I am still waiting on the refund, I DID just receive my custom dice and they were exactly what I ordered this time, which I am very happy with. I truly do love URwizards' products and quality, so as I said previously, this experience took me by surprise. Still, I am very grateful.

Ordered electroplated obsidian (dragon scales) dice $87. Got them and they have problems with the electroplating. They are black on black on many dice - makes them very difficult to read. Anyway, contacted them. I asked for a replacement, then they asked if I wanted a replacement...? I said yes and didn't hear back. FYI, they are Chinese-made and sent from there so they take a while to receive. Update 12/3/24: Thank you for writing and for the tracking number. Update 12/4/24: I just received the replacement order. Unfortunately, the new dice are still very hard to read some of the numbers because the electroplating is too dark in places. The design and concept of the dice is excellent but the electroplating not consistent. Thank you for resending but I’d prefer a full refund. Update 12/7/24: Thank you, I received the full refund. Love your designs and will return soon!

VERY VERY good. Dice are absolutely excellent! Many free gifts!

Ordered two sets of dice, both arrived damaged in some way. The metal set was dented and full of random chunks of metal, and the crystal set was chipped in the corners. I emailed their support immediately after they arrived, its been two weeks, and I still haven't heard back.

I am very happy and pleased with my purchase. Although the shipping time is stated to be about 4-5 weeks, my order was here in about 2 weeks. I bought a wooden box and a set of gemstone dice and WOW they (both) are beautiful. The weight, the finish, the carvings… these dice are a piece of art. Packaging was more then enough to guarantee a safe travel and they even threw in a extra (Resin) Dice as a gift - very sweet :) One of my dice had a very little chip on one of the edges, but i can live with this minor fault. These are real stone dice, so little imperfections like this can always happen, and i personally don’t mind. Will definitely by again ☺️ greetings from Austria

I am completely unhappy with the dice. They are lightweight, like plastic. One side of the die is solid black, like a stand for the object inside that was supposed to be holografic. The dice seem cheap, not resin or acrylic. I emailed several times about returning for a refund but no answer. Ended up going past the 14 day limit to return, did not send them because I suspect I wouldn’t have gotten a refund or the dice back.

These dice are worth their price, they're beautiful and have a very good finish. What's more, customer service is impeccable. However, I'd like to add that all the photos on the site are taken with good lighting and under advantageous conditions, so I can only advise you to look at the photos taken by buyers on Etsy.