URWizardsURWizards is an internationally operated business aimed to bring the dice lovers and table top games lover luxury gemstone dice. High-quality & good custom service is the operating standard of our business :-)
URWizards (urwizards.com) has 129 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Children's Entertainment · Belgium, Wisconsin
Excellent
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Excellent
Children's Entertainment · New York, New York
Excellent
Children's Entertainment · Swanton
Excellent
129 approved reviews, newest moderated first
Jacob
I ordered a few months ago, trying to get one of their pricier sets of gemstone dice. Instead, they sent me a set of glass and a set of resin dice that didn't even equal what I paid for the dice I ordered. When trying to contact their support team and explain the situation, they just told me I received the right dice and stopped responding. The dice I did receive are good quality, but they still pretty much stole from me.
Mees V.
Overpriced dropshippers with extremely bad quality. I spend $77 on 2 sets from this site. $92 with shipping. A hollow metal dragon set and a blind bag set. A bit after my purchase i found the 'exact' same hollow dragon set on Temu for 1/3rd the price. And seeing the quality of the dice URWizards provided, it doesnt surprise me they're actually temu quality. I expected premium dice for the price paid but instead got cheap shit. The blind dice set was equally dissapointing. The numbers looked like they have been applied using stickers rather than engraved or properly integrated into the dice. Even the cheapest dice i own have their numbers engraved so these are even worse then Temu quality Overal i would not recommend URWizards to anyone looking for good value or quality dice
Response from URWizardsOct 20, 2026
Dear Mees Voogd Thank you for taking the time to share your feedback. First of all, we're truly sorry that the dice didn't meet your expectations, and we're especially sorry that we didn't handle your order concerns in a timely manner. We understand how frustrating this experience must have been, and we sincerely apologize for letting you down. We understand that when you pay for a product, you expect the quality and craftsmanship to reflect the price. We're sorry that both the hollow dragon dice and the blind bag set fell short of what you had hoped for. We also want to let you know that we have now issued a full refund for your order and provided several possible solutions in an effort to address your concerns. We know this doesn't erase the disappointment or the frustration caused by the experience, but we do want to take responsibility and make things right as best we can. At URWizards, we genuinely value our customers' trust, and we're sorry that we didn't provide the level of service you deserved this time. Thank you for bringing these issues to our attention, and we hope our actions can show that we take your concerns seriously. Best regards, The URWizards Team
Viola
Fast shipment to Italy, well crafted dice sets and amazing customer service.
Matthew R.
Excellent vendor of polyhedral dice with an eclectic offering. Every set I've gotten from them are beautiful and masterfully crafted. Gemstone dice all of an alluring luster that you can't take your eyes off of, and the resin dice are nice and sharp with dozens of fun designs inside that you can't find anywhere else. Customer service is also most excellent and I cannot praise it enough. One gemstone set shipped to me had a malformed D6 that didn't roll well; due to it having then gone out of stock, for a replacement they sent me a new gem set of my choosing, free of charge, despite the new set even costing more.
Michael
The dice set is fine, I guess. I ordered a custom set of dice as a wedding gift it wasn't the design I requested. I emailed them that it wasn't what i ordered, so they offered a replacement set. I replied that would be awesome and I requested for a different material only if they approved and the proper design. After that email no response and no order/tracking number. I have sent multiple emails requesting an update. I believe I'm SOL and no replacement set will be sent. Update: They told me to re contact them so I did. All they had to say was "Your order had been delivered. No sh!t I am contacting about a replacement. I've sent 4 emails over the last 4 days regarding this. They also claimed to be a small company, 90% sure they are a mass manufacturing in China and have multiple negative reviews on customer service. Screw this company, such a waste of my time. Update part 2: They got back in contact with me and are promising a set to be sent out to me. The communication was slow 1 email at a time and at 2 AM EST. Still not the best but better than nothing. Final Update: changing from a 1 to a 3 star because they came through and I ended up getting a replacement set. I am greatly appreciative they got a new set out in time. They where non-combative about all of this. If you where to use them highly recommend being thorough for a custom dice. None the less thankful for their help even though it was slow.
Response from URWizardsMay 20, 2026
Hi Michael, We’re really sorry about this. You trusted us with a custom wedding gift, and we understand why this experience has been upsetting. The design should have matched what you requested, and after we discussed the replacement, we also should have followed up properly instead of leaving you waiting without updates. That’s completely on us. We’re a small handmade shop, but that’s not an excuse for the lack of communication you experienced. We would still really like the chance to fix this for you. If you prefer, we can give you a full refund right away. Or, if you’re still open to it, we can remake the dice with the correct design/material and keep adjusting it until you’re happy with the result. We can also send photos before shipping this time so you can confirm everything first. To make sure there wasn’t any issue with our email review process, could you please send another email to our customer support address at [email protected]? We’ll prioritize your case and handle the order issue as soon as possible. Again, we’re genuinely sorry for the frustration and disappointment this caused.
Ed C.
I just ordered the topaz blast lava glass dice set. They are gorgeous and well made and look better than I hoped. The d4 got damaged during transit but they are sending me a replacement. For that alone I will be ordering from these guys for all my dice.
Alex Q.
I was initially nervous buying from them since I heard some horror stories from previous reviewers, but honestly my experience was fantastic. Not only did my dice arrive way earlier than I expected and on the literal day we were having our session 0, but I had messed up my shipping address (thanks apple pay autofill), reached out to them, and they had it fixed within a day. They also had promised to ship me a new set free of charge if the original set ended up going to the wrong location. Will absolutely be purchasing from them again!!
Klara L.
This is my first purchase with Urwizards and I can gladly say this will not be the last. The multi-faceted dice are very well done and the weight feels great to role not to mention the dice look just like the videos and pictures. I highly recommend it.