URWizardsReviews of urwizards.com

The person behind the website was very respectful and helpful. I wanted to make an alteration to the item described on the website, and they were extremely accommodating, and the end result was fantastic Not only are the dice beautiful, but the bag they come in feels very nice and of high quality, and the provided storage case is very convenient.

I ordered this dice set a few weeks ago. The manufacturing and sending time was pretty good. Monitoring of the package was very precise, and my diced packed with care. Regarding the dice, the quality of the glass was perfect. The angles and stops are drawn impeccably. The coloring on the other hand was disappointing, compared to photographs. Lack of homogeneity of the two colors on certain dice, lack of coloring on others, there were too many white parts (transparent), compared to what I expected. I imagine that such defects can happen on a product that is tailor -made. I expressed this problem of coloring in Urwizard, which was particularly trading. They sent me a new set of dice to replace. What was done very quickly, and with professionalism.

It took about two months and me being terrified that this company was a fake Chinese company trying to steal my money but eventually the dice came and they were beautiful. I ordered two sets of the Galaxy dice. I have no idea why it takes them so damn long to get their product shipped. It is a problem for sure, but eventually they will send you a beautiful product after you riding them like Zoro. Be prepared to wait for quality.

The original order arrived well and on time, but the d20 was not quite accurate to the website. Thankfully, Rebecca and the team at UrWizard promptly replaced it at no charge and it is beautiful. Thank you very much for such excellent customer service and attentiveness.

Dice are pretty, customer service was very helpful