Bilt Labs | Custom Orthotic InsolesReviews of urthotics.com

Laura was great. She checked in to make sure I was getting the insoles I needed. I will continue to use Bilt Labs as they invest time in making a product you can count on.

I didn't end up going with Billy Labs, but their customer service is top notch. They provided me with a refund quick and easy. Proceed without fear!

i needed to make a change to my questionnaire and Laura took care of my request promply

I had some concerns about my orthotic order and sent these to Bilt Labs. Laura answered each of my concerns in a most professional manner. Refreshing in this day and age I must say.

Just wanted to follow up on a previous post. I reordered on my original mold (alot of shoes), but wanted additional heel padding; not only did they say yes, they want me to send back the first insoles they delivered to adjust those as well!! Pretty class act, just saying..

I’ve been dealing with foot pain for over a decade. I almost lost hope, I’ve been to multiple podiatrist throughout the years and either it was a temporary fix and in some cases seemed my pain was only getting worse also the quoted me about 1300 for orthotics. Bilt labs really came through from beginning to the end of this process, the molds are easy and durable. Great customer service, great communication, absolutely great product 10/10 thanks for giving me hope again I almost cried when I started feeling my feet having relief after all this time. I will be ordering another custom pair from Bilt.❤️❤️❤️

You couldn’t deal with a better company. They keep you updated with the progress of your product. What’s even better is your product was delivered earlier than scheduled. Thank you Bilt lab

I received my second pair of insoles two weeks ago. My dog got ahold of the right one and I needed to replace the insole. I called Bilt Labs and spoke with Laura. She was so pleasant and understanding. She said they would send me a replacement insole at no charge!! I am so happy about the replacement and with the insoles themselves. The insoles make a big difference in eliminating my hip pain. I highly recommend them. Thank you Laura.