Bilt Labs | Custom Orthotic InsolesReviews of urthotics.com

If you are in need of custom orthotic insoles, do not hesitate to use Bilt Labs! I have spent two years and too much money going to doctors trying to get custom insoles to correct multiple problems. When I received my insoles from Bilt Labs, I experienced instant relief. Yes, after two years, instant relief. Bilt insoles have helped me correct plantar facilities, a shin splint, supination AND pain in both hips when walking! Now I can actually walk for exercise without any pain. I am so happy! If you think this is all too good to be true, it’s not. Believe me when I say, the insoles are sleek and custom made to meet your specific needs. Mary in customer service is outstanding. You will not be disappointed.

Mary M, Has been such a blessing in this endeavor of my wife and I sending in our molds or foot castings. 5 Stars have been earned at this point, but I am sure that when we receive the final product, ALL will remain the same. There was a couple of details that We needed corrected to insure in the end our Items make it to us with out delay, as in we required an address change, as well as a FEW other things. I contacted customer service and my contact turned out to be Mary M. I am so happy that is was Mary, because she NEVER offered a Tone ( Via email ) as though She was annoyed with my several emails. Mary even asked me two questions that I felt were a security check to assure that I was who I truly am, and in the business that I am in. I LOVED the questions. My point, the customer service Mary M has provided Has 💯 approval from me. In today's world it is hard to find that type of kindness, and customer service when you make a phone call, or send a email to a company. Thank you..

Amazing product & awesome, highly responsive customer service

I was looking for custom orthotics to give my feet some extra support for sports practices and competitions. Before seeking help my feet would ache after every practice and match, but since having the inserts my feet truly have not bothered me at all! The process was also super user friendly. The instructions are clear on how to do your molds from home, the shipping time was really fast and once I got my inserts ( about a week after I shipped my molds out) they came with a full breakdown of how my orthotics were specifically helping my needs. I love how simple, fast and effective Bilt Labs made my experience! I would certainly recommend them to anyone who needs custom orthotics!

I have had foot pain and issues fitting shoes for over 5 years now and seen numerous doctors. They have tried all different store inserts, stretching, PT and even injections with only very little benefit that never lasted. A friend told me I had to try custom inserts made from Bilt Labs. I called them and they were extremely friendly and very knowledgeable and they were VERY AFFORDABLE! My custom orthotics came in super fast in a VERY PROFESSIONAL package with easy instructions on what I need to do. I have been wearing them now for a while now and ALL my foot pain, knee pain and even back pain that I didn’t even realize is all GONE!! They fit into all my shoes I love to wear and I now also have no problem long wearing these shoes anymore!! Thanks Bilt Labs and now know why you are the #1 Custom Orthotic maker in America!! God BLESS!!

The service was above and beyond. The staff is very caring. More businesses should treat their customers this way. I felt very valued.

Fully fixed my plantar fascietis. Great customer service, have bought 4 initially and come back to buy 3 more.

I've used custom orthotics for 24 years. I needed new ones for years, ordered a pair through a local vendor and that didn't turn out well. The fit, comfort, timeliness and price of the orthotics from Bilt Labs was excellent. As a result, I ordered another two pair