Bilt Labs | Custom Orthotic Insoles Reviews | Read Customer Reviews of urthotics.com

Bilt Labs | Custom Orthotic InsolesReviews of urthotics.com

4.9532 reviews
Physical Aids
20842 HWY 59 S Ste E, Houston, Texas

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Bilt Labs | Custom Orthotic Insoles

About Bilt Labs | Custom Orthotic Insoles

Here are Bilt Labs ( Formerly URthotics.com) we provide premium custom orthotic insoles for individuals, doctors, chiropractors and other specialist nationwide. As a small business located here in the US with over 25 years of custom orthotic experience, we understand the importance of excellent customer service and quality orthotics. Whether you have Plantar Fasciitis, Flat Feet, High Arches or other foot pain, our team is well versed in creating insoles to help improve your foot health. Our orthotics are all medical grade and each pair is overseen by our double board certified Podiatrist and made from the molds of your feet for your specific needs.For any questions feel free to visit:www.biltlabs.com or @ 888-506-7846

Bilt Labs | Custom Orthotic Insoles (urthotics.com) has 532 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.

Also known as: urthotics.com
Website: urthotics.com
Category: Physical Aids
Location: Houston, Texas
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 2% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Bilt Labs | Custom Orthotic Insoles reviews

Showing 497 reviews with 5 stars · Clear filters

Bruce K.
Feb 22, 2025
Feels the Best
I have worn orthotic inserts for many years, but this was the first time I wore any from Bilt Labs. These are so comfortable and durable! Thank you for helping me to feel my best.
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Cth
Feb 21, 2025
An Act of Integrity & A Customer for Life
Customer service saw that I made two ordering errors and they reached out to me and made it right! It would have worked on in their favor, but their integrity and customer service won the day! And this customer for life!
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Max M.
Feb 21, 2025
Appreciation for reassurance
Had a hiccup with 1 of 2 mold kits getting delayed with USPS. Reached out to y’all, and Mary responded with a game plan in case it was forever lost. Fortunately, the 2nd kit arrived a few days later so we’re all good. Appreciated the reassurance from Mary that I was in good hands if needed. Thank you!
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Cam C.
Feb 20, 2025
Very helpful with foot pain
I've been ordering from Bilt for years(formerly Urthotics when I first ordered) and the insoles have been amazing for work. I can walk all day and my feet don't have any pain! It's a decent deal too once they have your foot imprint.
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Leah R.
Feb 12, 2025
AMANDA Above and Beyond
Amanda, was phenomenal! She had thought of questions I didn't think to ask, and made sure all my needs were met. I'm so glad I purchased two pairs: one for work and one for everyday. Overall, the process has been easy and the team has been extremely communicative. I would recommend Bilt labs to anyone with feet issues, even me with no arch, long, skinny feet! Thank you, Amanda.
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Laurene V.
Feb 12, 2025
Itemizd invoice for insurance
Getting an invoice for insurance was quick and efficient. Great Customer Service!
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Robert V.
Feb 12, 2025
The Customer Service has been great…
The Customer Service has been great from day one, when I wanted to make a change to my order. More recently I had a call with Amanda as there was something with my order they wanted to confirm. It was a very small thing that I don’t think most companies would have even noticed, but they still wanted to call me and confirm. And Amanda was really nice to talk with. Loved her attitude and demeanor.
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Stephen
Feb 11, 2025
Over a year of plantar fasciitis pain.
I’ve had plantar fasciitis off and on for several years. But for the past year and a half I’ve had plantar fasciitis that just would not go away. After receiving my inserts. After a few months of using the inserts. I am finally pain free . Thank you
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