UrbenieReviews of urbenie.com

scam scam scam run away. Fals products with names from known brands. Pooooor quality. Refuse to take there produc back and refund me. Dont use your money on their "products"

BEEN TRYING TO GET IN CONTACT WITH THESE PEOPLE FOR TWO WEEKS!!! SENT AN EMAIL AND ASKED WHATS UP WITH MY PACKAGE! PACKAGE BEEN STUCK IN CHICAGO SINCE 12/30/2025 ! GOT A BOUNCE BACK SAYING SOMEONE WOULD REACH OUT IN 72 HOURS AND NEVER HEARD A WORD! TRIED TO SEND A FOLLOW UP EMAIL AND IT BOUNCED BACK EMAIL IS FULL AND CANNOT BE SENT! WHAT DO YALL HAVE GOING ON OVER THERE! I AM GLAD I ONLY ORDERED 1 ITEM TO SEE HOW THIS COMPANY MOVED AROUND AND IM GLAD I DID!! I WOULD HAVE REALLY BEEN MAD HAD I ORDERD MORE ITEMS I JUST NEED THE ITEM I ORDERED AND I WILL NEVER ORDER FROM THIS COMPANY AGAIN NOR WILL I REFER IT!!! PLEASE DO NOT COME WITH THAT "YOU DID NOT PROVIDE YOUR ORDER NUMBER OR TRACKING NUMBER " BECAUSE I DID. I HAD TO GO TO THE ACTUAL PAGE UNDER CONTACTS TO GET A MESSAGE THRU AND STILL GOT THAT STUPID " SOMEONE WILL CONTACT YOU WITHIN 72 HOURS MESSAGE " IF I DONT HAVE MY PACKAGE BY MONDAY I WILL BE CONTACTING MY BANK TO DISPUTE THE CHARGE AND CONTACTING THE BBB!!! IF I GET THE ITEM BEFORE I GET MY REFUND I WILL GLADLY SHIP IT BACK ON YOUR COMPANIES DIME!!! NEVER AGAIN SIGNED PISSED OFF CUSTOMER! REAL REVIEW

Received my order as of the 9th of january 2026 and it wasnt the coat I ordered was completely different from the pictures in fact it was a completely different coat all together, dont waste your money with this company

It was quick and easy. Lots of choices.

La commande bénéficie d un tracé suivi. les habits correspondent aux tailles commandée,raccord avec France... Très bonne qualité, coupe...

The clothing I got was beautiful. Just as I expected it to be. The material seems to be a good quality too. I will definitely be a return customer.

Sooooo I wanted to try this site only for research purposes and I was right. The photos of the clothe you see are really fake, the clothe are cheap and not in the color you pick. You can tell immediately that it's fake shit and the quality is extrem bad and low. So People don't be fooled. It's not worth a penny.

I am giving THE COMPANY overall 2 stars, but the 2 stars are for the style and quality of the product. So I will start with the good. The product arrived in a reasonable amount of time and the quality was fantastic! Problem 1. Wrong size - minus one star. Problem 2. There is no customer service number; its done through email - BAD - minus one star. Problem 3. I am getting replies through email but the return options I am offered are: 1. keep the wrong size dress for a $20 store credit or 2. keep the wrong size dress for a $20 partial refund - wrong answer for an almost $60 order; hell, the shipping only was $15... for a dress that was NOT expressed, 2 day or priority shipped. $15 standard shipping for a single dress.- minus one star They have some things that can be fixed, but right now, I am not happy with Urbenie customer service, which can make or break a new company.