Upstep Custom Orthotics#1 rated custom orthotics in the US. Upstep specializes in the design and manufacture of custom foot orthotics and foot care solutions.We provide the best custom orthotics available and do so at the most affordable price, in the fastest time, with excellent customer support.Our in-house professional Podiatrist designs each custom orthotic.Our Guarantee:If you’re not in love with your custom orthotics within 180 days, we’ll refund your order - no questions asked!
Upstep Custom Orthotics (upstep.com) has 3,671 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Medical Specialists · Denver, Colorado
Excellent
Medical Specialists · Spokane, Washington
Excellent
Medical Specialists · Irvine, California
Excellent
Medical Specialists
Excellent
3,671 approved reviews, newest moderated first
Joshua W.
Kasie helped me and made it really easy to find what I needed and make the experience quick.
Response from Upstep Custom OrthoticsJul 14, 2023
This is awesome! We are so happy to hear you utilized our online chat to place an order practically side by side with Kasie. Thanks for sharing! We are so excited for you!
Foot P.
Great customer service with Kasie, very helpful in answering all my concerns and questions.
Response from Upstep Custom OrthoticsJul 14, 2023
Thank you for your review! We will pass your kind words along to Kasie. Your feedback means the world to us!
Zhaoxia
The customer service—Mary is professional, answering questions quickly. Not waiting time getting chart with real people. Great service!
Response from Upstep Custom OrthoticsJul 14, 2023
Our customer service is 100% human!!! We are thrilled to hear you had a wonderful experience with our team.
Alice
Mary was very helpful answering my questions and was able to tell me what I needed to know. Hopefully, I will be able to use you guys if the medical team is able to accommodate my request.
Response from Upstep Custom OrthoticsJul 14, 2023
Thank you so much for sharing your thoughts! We are 100% custom here at Upstep, we will always do what we can to design custom orthotics to suit your needs.
Patricia T.
Thank you Kristin for you help
Response from Upstep Custom OrthoticsJul 14, 2023
We have let Kirsten know that you have shared your words here in your review. She will be so happy to hear. Thank you! We are so happy you were helped to the fullest extent.
Taking my money E.
Took care of concerns promptly with courtesy
Response from Upstep Custom OrthoticsJul 14, 2023
Thank you for sharing your experience at Upstep!
Priscilla R.
Kirsten was very helpful in addressing all of my questions.
Response from Upstep Custom OrthoticsJul 14, 2023
Thank you for sharing! Our live chat is a great tool for those looking to learn more about custom orthotics. We encourage any and all questions!
Sam
I had to correct my shoe size on my orthotics order and Kasie was able to take care of it quickly.
Response from Upstep Custom OrthoticsJul 14, 2023
We love speedy service! We strive for an efficient and easy process for our customers! Thank you for sharing your experience!