Tony
Daisy was very helpful in sorting out…
Daisy was very helpful in sorting out my ordering concerns and questions

#1 rated custom orthotics in the US. Upstep specializes in the design and manufacture of custom foot orthotics and foot care solutions.We provide the best custom orthotics available and do so at the most affordable price, in the fastest time, with excellent customer support.Our in-house professional Podiatrist designs each custom orthotic.Our Guarantee:If you’re not in love with your custom orthotics within 180 days, we’ll refund your order - no questions asked!
Upstep Custom Orthotics (upstep.com) has 3,671 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Medical Specialists · Denver, Colorado
Excellent

Medical Specialists · Spokane, Washington
Excellent

Medical Specialists · Irvine, California
Excellent

Medical Specialists
Excellent
3,671 approved reviews, newest moderated first
Tony
Daisy was very helpful in sorting out my ordering concerns and questions
Tricia W.
I have waited since September for these. I have since asked for a refund and nothing. Do not buy.
Response from Upstep Custom OrthoticsDec 2, 2024
Hi Tricia, We're sorry to hear how you feel and apologize for the delay with your order. Sometimes, there are unexpected delays that are beyond our control. We strive to ensure all our customers are satisfied and apologize that this has been your experience. To help us resolve your order as quickly as possible, please share your order details, and we'll look into it right away.
Scott M.
Daisy was very helpful and easy to chat with. I like her recommendations!
Bob S.
Mary, answered all my question, very helpful.
PDaily
The chat was easy, extremely helpful and not a bot. I apprecitated that.
Desertboy
Ryan was very helpful. But lost in the middle of chat's with 2 other people. One was Mary. Don't remember the other. It might be a problem with the system. Mary asked for a photo of a shoe. It took me 30 sec and when I clicked back to the chat, she was gone and it took me to another page. The second person I chatted with lost connection with me and I got a notice saying "reconnecting". But it never reconnected. Problem was not on my end. Ryan was fast though.
Dave R.
Help was offered before I had a chance to ask. The help was quick and helpful.
Duane G.
Daisy was very informative and helpful.