UphealReviews of upheal.io

Muy bien y gracias por la buena atención

I don’t usually write reviews, but I felt compelled to this time. I can’t say enough good things about Upheal. The program is reliable, and the notes it generates need little, if any editing. I’ve tried other platforms, but Upheal is superior. Not only does it save me a crazy amount of time on my notes, but it also provides thoughtful ideas for future sessions by reading through the planning sections of my notes. The language Upheal uses is clear, accurate, and concise. I’ve used Upheal for both in-person and online sessions, with individuals as well as couples, and it consistently performs beautifully. Do yourself a favor and gift yourself Upheal, you’ll save hours of paperwork and get back to what therapists are meant to do, therapy

This company is responsive, thoughtful, and a pleasure to interact with.

Upheal is easy to use and very reliable. Allowing me to get bandwidth back (mentally and physically) to focus on my clients. I've grown to appreciate and trust their transparency and privacy as their platform put clinical outcomes and ethical practice first. I always feel like the providers and my clients come first, not insurance or investors.

I researched several AI behavioral health note apps and initially chose Upheal because they provide the option to note save the entire session. Instead, it just summarizes and organizes the session immediately and I can choose to accept just that summary. That allows me to feel more comfortable being HIPPA compliant. Upheal write more eloquent and thorough notes than I ever have in 20+ years of practice. It also saves me soooo much time. Upheal is one of the most valuable toolsI have as a psychotherapist.

I love using Upheal! It is a tremendous help with organizing and generating progress notes!

Love this service. It works really well and the team is constantly offering new features and is super helpful. Tamika is also incredible when it comes to getting informed and timely support!

This software oversells and underdelivers. I signed up for the highest tier because I do family therapy and they claim to support this modality. Unfortunately, this is a misleading claim. Upheal is not set up to capture family sessions. The family sessions have to be altered manually, and this hassle cannot even be done with an iPhone. There is a couples setting, but no family setting. Additionally, the software cannot seem to differentiate between higher-pitched voices very well. This is a problem as an AFAB therpaist when i am working with women, some trans* and some non-binary folks. Which templates are available for which sessions also boggles my mind. You cannot access the safety plan template from a couple's session. If you work with minors, as I do, all safety planning sessions involve more than one person. Even with adults I include family when I can. To add insult to injury, upheal doesn't offer live support. You have to find help yourself or wait for a week for someone to respond. I waited a week for someone to respond when Upheal wasn't capturing my online sessions. When I did (finally) receive a response, they emailed me a link to the same video I had already watched. After another email and more waiting, I was informed the video was "out of date". They wouldn't answer my question and instead sent me to a video with the wrong information. Getting support with all the glitches is impossible. if you do very simple, low-acuity work. this is probably very helpful. If you do relationship work, trauma work, and bill Medicaid like I do, it may be better for your wallet to wait for another company to evolve to capture more people in a session. Upheal is expensive and doesn't live up to it's claims.