UphealReviews of upheal.io

Response from UphealAug 30, 2026

Hi Corinne, We're sorry about the renewal charge. A full refund and cancellation were processed as soon as you contacted support. You're right that there should have been a reminder before the annual renewal. We're adding advance notice emails so this doesn't happen to other clinicians. If you need a copy of your session notes or client data, email [email protected] and we'll send it right away. The Upheal Team

Response from UphealJan 6, 2026

Thank you for taking the time and writing an honest review. Currently, Upheal's notetaking tool is designed more specifically for mental health professionals. While other professions in the medical space can use Upheal, it is designed for Mental Health notes first. In regards to customer service, we have an in-app messenger icon on the bottom right corner of each page that provides access to our support resources. There you can send a message to our customer support team, ask our AI assistant a question, or search support articles in our Support Center. Please feel free to send us a message either in-app or email us directly at [email protected]. Our team would be happy to connect with you, discuss your concerns, and try to help find a solution. Thanks so much! Take care, The Upheal Team