Smokey E.
Amazing!
I really loved my 144hz screen and I had an accident where I asked to repair it under warranty. They gave me multiple choices and set a replacement (as I asked) with no extra expenses. Just PERFECT!

UPERFECT was registered in 2018 as a brand research along with a sole vision to enhance the connection between people and technology by improving their lives through our portable display and lapdock technology. At UPERFECT we understand and are fully committed to solving real-time challenges experienced by people worldwide by the provision of high-quality, individualized modern technological monitors with professionalism, dignity, and respect. We strive to understand the challenges that people are facing today and use our strong technology acumen to find exclusive and unprecedented work from home (WFH) solutions for them.
UPERFECT (uperfectmonitor.com) has 294 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Smokey E.
I really loved my 144hz screen and I had an accident where I asked to repair it under warranty. They gave me multiple choices and set a replacement (as I asked) with no extra expenses. Just PERFECT!
Florian H.
I ordered a screen but ended up needing to exchange it for a different model. The return process was quick and they arranged it for me. Everything went smoothly from start to finish. Great service and clear communication throughout. The screen itself is pretty good and super light.
stephane S.
I bought about 10 different monitor to Uperfect I got a problem with one of them (a bright white spot when i launch a white screen) They replaced me the monitor right away I resent the monitor to china and i didn’t pay anything It took a week of transportation then they sent me a new one in 2-3 days from their warehouse in europe. Uperfect is a true worthy company and they respond quickly to the mails Thank you to Jelly to always keep in touch with me during the operation progress 👍 Besides, the monitor is very good, the image quality is very good and they are the only one to offer 4K in 18’´ 19´´ 23’´ monitors I am using them during professional trip and as additional monitor at home
Leccs
Initially I had a very frustrating experience with customer support and felt that my return request was not being handled properly. After posting this review, a customer service manager personally contacted me, apologized, and offered a full refund without requiring the stand to be returned. While the initial support experience was disappointing, I appreciate that they eventually took responsibility and resolved the issue.
Response from UPERFECTJun 12, 2026
Dear Customer, Thank you for sharing your feedback. We sincerely apologize for any inconvenience you experienced and take all reviews seriously as they help us improve our service. We are very sorry about (satisfied with the monitor but doesn't like the stand and wants to return it.), please rest assured that we will take full responsibility. We have already arranged for after-sales personnel to contact you, and they have provided you with a reasonable solution. Please check your email address at ([email protected]) and reply to their messages promptly. We hope your problem can be resolved properly as soon as possible. Thank you for your support and cooperation. We value your satisfaction and hope to have the opportunity to restore your confidence in our brand. Warm regards, The UPERFECT Team
Victoria Anastasia A.
I bought a sleeve for my monitor, but the quality was a bit different from what I’ve expected. For the price it’s good, I suppose. But I didn’t want it, and requested a return. Customer service is great, they are responsive, and helpful. They offered a very satisfying solution, and quickly solved my problem. They were really kind to me! I recommend!
Farhad B.
Brilliant service brilliant UPERFECT team to help me and also no complain packaging to come damage screen and 18.5 touchscreen is good and touchscreen also working. And very good Mother’s Day deal Thanks jelly and annie to help me to customer support Thanks
Dee
Customer service, especially communication via the agent was prompt and informative. Was offered alternative options to replace a defective monitor, without any quibble. Great experience overall.
HENGWEI Z.
Very good service