Unsold.comReviews of unsold.com

We recently stayed at Mantra Legends in the Gold Coast through an Unsold deal I’d purchased early in the year. I booked my dates and hotel in with them at that time. A day prior to travel I was a little nervous as I had only received confirmation from unsold (but not the hotel), customer service at unsold were great and within an hr of me emailing them they had the hotel send through their confirmation. For the money we paid we were very very happy and will buy an Unsold deal again.

Lesson is if it sounds to good to be true....it is!!!!! The hotel choices are horrible and what happened to this site? it's been down for 3 days. I sent an email a few days ago for refund and have not had a response. I will be contacting my CC company!

Update: I asked my bank for a refund through a credit dispute claim; they refunded the money but sent an email requesting me to send "adequate information" about the merchant company, which I did. But they finalized that I'd have to contact Unsold directly and request for my refund. I have sent in my request on their website. I'm really hoping that I get my refund...this is so upsetting!! I booked a vacation for next summer, and now I'm surprised as everyone else to find the website down, and my money gone. This is heartbreaking. I should have known this was an obvious scam. Any chance of contacting the hotel to get my money back?

I have no less than 6 vouchers to different places, My first one last year was actually booked with the hotel, and when I contacted them for refund as I couldn't fly to Mexico, they proceed to refund the next day. After that I thought, was legitimate so was just grabbing the offers... Is this real? Is it a scam?

If I could give zero stars, I would. I read reviews 4 months ago and trusted that unsold.com was a legitimate business. A few days ago I noticed the website was down. It has not been up since. I contacted customer service and never received a response. Checked my Hilton reservation and saw that it was cancelled today. The room I booked is no longer available. They could give me a discount on a king room but I need two beds. I was supposed to be checking in on August 14th. Now I am out the money I gave unsold and have to book another room at a higher rate. I should have just booked directly with the hotel at that point the rates were low. Now everything is more expensive. I am only thankful that I found out about the cancellation before I travelled. Of course, unsold.com did not contact me about the cancellation. They emailed Hilton to cancel but couldn't send me an email. If you have a reservation be prepared to book something else.

The website has been down for at least days. I bought two hotels (Hawaii and NYC) and now I can't book either one. I'm in the process of issuing a chargeback with the credit card company

Actually, our first trip with unsold.com went without a hitch. We spent 3 nights at Pismo Beach and it was well worth the money we paid. Our second vacation was for Palm Springs, and apparently, the business has now gone under or something. There must be a LOT of people scrambling around right now wondering how to get their money back. Worse if their vacation that were planned are now totally ruined. Fortunately for us, we didn't pay a lot for our stay in Palm Springs, buy if there is some kind of class action lawsuit, count me in!

I booked and paid 3 times.then sudden theyre out for maintainance .just found out nothing in their site., . .wheres my money.i want it back., ,