Unsold.comReviews of unsold.com

No Scammer, got refunded the money via personal cheque. Cheque has cleared. Money received… Thank you.

One of the best sites that had to close due to unintelligent people who thought they can refund or reschedule “take it or leave it” deals that cost 10% of the real package deal. What a shame. Miss you unsold

Based on another customer's advice we managed to get full refund for our bookings. I recommend to contact Waylon White waylon.white(at)unsold.com or management(at)bookvip.com and ask for refund. It took him 3 weeks to reply but it was worth waiting. Christmas miracle :)

the law should be for everyone the same they should been covered by insurance like travel agents and people like us get caught this way .....my experience is to everyone don't trust nothing anymore, don't buy nothing on line.... touch things then buy

I contacted my credit card company they in turn called Unsold and put them on the line with me. Unsold then was able to refund one of the charges to my credit card and the other two to Paypal. And if you dont have Paypal they will send you a secure e-mail to provide some additional information to be able to provide you with the refund. Sounds like Unsold is living up to its commitments

This site is the best. Friendly service, great hotels in even better locations with prices that can't be beat.

We recently stayed at Mantra Legends in the Gold Coast through an Unsold deal I’d purchased early in the year. I booked my dates and hotel in with them at that time. A day prior to travel I was a little nervous as I had only received confirmation from unsold (but not the hotel), customer service at unsold were great and within an hr of me emailing them they had the hotel send through their confirmation. For the money we paid we were very very happy and will buy an Unsold deal again.

About a year ago I purchased a five-day Hawaii hotel program from Unsold.com. My family decided to go to Waikiki this summer so I went online, reviewed the available hotels for our proposed travel dates and sent in a request for a reservation to Unsold.com. On May 29, 2021, I received an email from Unsold.com confirming the reservation had been made as requested. I waited about a week and then contacted the hotel to discuss the possibility of an upgrade. I was told no such reservation existed. No need to go into the details of what occurred after that other than to say the hotel was ultimately full due to the summer season and not only did I not have the ability to upgrade but I had no room at all. I was faced with a potential disaster for my family. However, at the darkest moment Unsold.com assigned an angel named Rhory to find a solution. I liken her to the Good Witch in the Wizard of Oz story who came down in the bubble and helped Dorothy. She took charge and worked a miracle. She asked me what hotel would satisfy my family. I informed her that we had a separate reservation at the Outrigger Waikiki Beach Resort (our favorite hotel on the beach at Waikiki) which was scheduled to start after the Unsold.com reservation was to end. Rhory took the initiative and was able to make a reservation for us at the Outrigger Waikiki Resort in an upgraded room. The solution cost Unsold.com a substantial amount of money. She not only solved the problem but made the end result even better since now we would not have to change hotels or rooms. Needless to say, I would not hesitate to use Unsold.com again. Kudos to Rhory for her dedication and negotiation skills.