I am still waiting for my refund and have heard nothing except that they intend to have all customers refunded over the next 90 days that was over 7 months ago and still have heard nothing regards my refund, I am very angry that I have had no explanation as regards to when I will get my refund
JT
Jason T.
I just saw this on the Unsold.com…
I just saw this on the Unsold.com website. Also a friend of mine who bought a package from Unsold just received her money back so it looks like we will hopefully get it.
Updated 12/15/2021
Unsold.com has already refunded a large percentage of our customers. We would like to inform you that we hope to have everyone refunded in the next 90 days. We are 100% committed to refunding all customers and will deliver on that promise. We appreciate your continued patience during these unprecedented times of the pandemic and will process your refund as soon as possible coming up.
We regret to inform you that despite all efforts, Unsold.com has been forced to cease normal business operations effective immediately and has had to cancel all future travel reservation(s).
Like so many others, our business has succumbed to the unrelenting effects of COVID-19, including the new delta variant that continues to wreak havoc on the travel industry. Extended government-imposed travel restrictions and additional lockdown requirements, hotel closures, rising fulfillment costs, and massive cancellations have resulted in exorbitant unforeseen costs. These factors have made it impossible for Unsold.com to continue normal operations.
The real cost of COVID-19 in the world is very high. Like so many around the world, the Unsold.com family too has suffered from the loss of life and livelihoods; with the final blow being to those who trusted us with their travel plans, our clients.
We are working with our suppliers to attempt to lessen the negative impact of our business closure on your future travel plans. Please contact your hotel or accommodations provider directly for information related to any pending reservation(s) you may have.
Our team is striving to refund all customers that we can over time. Refunds will be processed in the order they are received here
— Unsold.com Team
Updated 12/15/2021
Unsold.com has already refunded a large percentage of our customers. We would like to inform you that we hope to have everyone refunded in the next 90 days. We are 100% committed to refunding all customers and will deliver on that promise. We appreciate your continued patience during these unprecedented times of the pandemic and will process your refund as soon as possible coming up.
We regret to inform you that despite all efforts, Unsold.com has been forced to cease normal business operations effective immediately and has had to cancel all future travel reservation(s).
Like so many others, our business has succumbed to the unrelenting effects of COVID-19, including the new delta variant that continues to wreak havoc on the travel industry. Extended government-imposed travel restrictions and additional lockdown requirements, hotel closures, rising fulfillment costs, and massive cancellations have resulted in exorbitant unforeseen costs. These factors have made it impossible for Unsold.com to continue normal operations.
The real cost of COVID-19 in the world is very high. Like so many around the world, the Unsold.com family too has suffered from the loss of life and livelihoods; with the final blow being to those who trusted us with their travel plans, our clients.
We are working with our suppliers to attempt to lessen the negative impact of our business closure on your future travel plans. Please contact your hotel or accommodations provider directly for information related to any pending reservation(s) you may have.
Our team is striving to refund all customers that we can over time. Refunds will be processed in the order they are received here
— Unsold.com Team
LK
Louise K.
Ripped off
This was my second purchase of Unsold accommodation vouchers. The first time went without a hitch. But this second occasion I paid for 4 nights, and only stayed at our accommodation for 2. I had understood that the remaining two nights could be used on a separate occasion. But no! When I enquired I was advised that I need to use all 4 nights in one 'expeeience'. No response to my emails. The on enquiring with the accommodation provider I found out that Unsold used a 3rd party, and my Motel had never even heard of Unsold. Mt final complaint is that NEVER are any of the best , advertised accommodation options available, but only the 3 star choices. I will not be using them again that's for sure.
DB
Dave B.
IT IS TIME TO TAKE LEGAL ACTION
I bought two packages from unsold.com, 7 days in Paris and another for 7 days in London. I received cancellation notice from unsold.com 5 days before I arrived in Paris and 12 days before I was to arrive in London. I called Novotel in Paris and they changed it to an active reservation. I commend them for that. The London hotel, Norfolk Towers has not even acknowled that I had a reservation and I have sent 3 emails and spoke with the manager. Unsold.com sent an email saying they are processing refunds on a first come first serve basis and I offered to assign my refund to Norfolk Towers of they would honor my reservation and was refused. 1I am due to arrive in London the 22nd. Does anyone out there have a media contact in London such as a TV station willing to go to the hotel with me and ask to interview the manager and to interview me wirh my story? I want to shame the hotel into giving me a room. I doubt unsold.com can get a refund to me fast enough to get a room and I cannot afford to get a room for 7 days with the remaining funds I have. I will have to sing on the streets of London (I do karaoke and am an excellent singer) and pass the hat for donations to raise enough money for a room. I did it in Madrid when short on cash and in a restaurant in Paris. I know this is an extreme solution, but I do not have any other options. I believe that everyone who received a cancellation notice up to 45 days prior should join in a lawsuit against unsold.com and the hotels for compensation 4 to 5 times the amount we paid in advance. We would go after the assets of the shareholders of unsold.com and ask the authorities to charge unsold.com with fraud and other charges. Are there any attorney's out there willing to take the case on a contingency basis?
PT
Phil T.
Disgusted!!!
I have also got three vouchers, i had booked for New York in October but i have since been told by the hotel that Unsold cancelled the booking on the 4th August and didnt even inform me!!! Now lets see how to get the money back and have to re book!!
TL
Terri Lynn C.
My first booking with Unsold went off…
My first booking with Unsold went off without a hitch. The resort in Key West was fabulous. I went to book my other PAID reservation coupons and the company seems to have vanished. Not sure where this goes next.
LG
Liz G.
Great customer service but sketchy website overall
They do have great deals but unfortunately I didn’t get to try them out. I was planning a trip to the grand canyon and purchased a 3 night stay only to find out that my dates were blacked out. I did email their support team and actually got my refund today so that makes me think they’re legit. The website does look sketchy which is probably why a lot of people think its a scam. It’s stupid how they require you to pay before selecting your dates. They should update their website and provide customer support information on the website as well.
DM
Danny M.
Disappointing outcome
The latest deal to Vegas 3 nights for $179 was seemingly a good deal. But the hotel option (Westgate) is actually a very dated option and located off the strip. There arent any other properties available. There is honestly a good range of hotels to choose from in Vegas between budget to luxury so jumping thru these hoops and lands on this Is just pretty disappointing.
Response from Unsold.comSep 30, 2020
Thank you for your feedback regarding the Westgate Las Vegas. A lot of customers enjoy the 4 Star Westgate Resort because of it's rich history as was Elvis Presley's home on the penthouse. Other features customers enjoy the spaciousm rooms, restuarants especially Feesca Italiain , the resort style ppol and the convenience of the monorail which makes it easy to get around Las Vegas without taking a taxi.