Unlimited Vacation ClubReviews of unlimitedvacationclub.com

I am writing to formally address a serious issue regarding the cancellation of my membership. When I initially contacted your customer service team, I was informed by a supervisor that I needed to make one final monthly payment to complete the cancellation process due to having already completed a percentage of the membership. However, after numerous calls with various supervisors, agents, and quality assurance representatives, this agreement was repeatedly denied. I specifically requested to escalate the matter to a higher supervisor six times, but my request was denied by Leisy Rivero from Member Quality Assurance (Ext. 1149). After multiple emails, Ms. Rivero ceased responding and began ignoring my attempts to resolve this matter. To make matters worse, I am now receiving messages demanding additional payments and threatening legal action. This is unacceptable. I have never used the membership, have already paid for several months, and have been treated disrespectfully throughout this process. I am requesting the following actions: Immediate cancellation of my membership. Complete removal of my personal data from your database. A confirmation that I will not be charged further or contacted regarding additional payments. If these actions are not completed promptly, I will be left with no choice but to escalate this matter further through legal channels, media outlets, and social media platforms. I hope to resolve this amicably and look forward to your prompt response. Jose Noriega MDS-000333

TOTAL SCAM COMPANY! BEWARE OF THESE GUYS & ALSO RCI, U-LIFESTYLE COLLECTIONS THEY LIE, MISLEAD AND TRICK YOU TO BUY THEIR PACKAGES - PLS DO NOT WASTE YOUR MONEY WE GOT SUCKED INTO THAT HELL HOLE AND WASTED $6K. PLUS EVERY YEAR THEY WANT YOU TO PAY TO KEEP THE MEMBERSHIP ALIVE - AND WE GET SCAMMED AGAIN THINKING OUR MONEY SPENT WOULD BE WASTED IF WE DO NOT CONTINUE OUR MEMBERSHIP. FIRST OFF, YOU WILL NOT BE ABLE TO FIND DATES THAT WOULD SUIT MOST WORKING CLASS. BLACKOUT DATES, RESTRICTIONS, HECK A LOT OF FEES TO BE PAID EVEN IF YOU FIND SOMETHING THAT'S AVAILABLE. BUT WAIT!!! THE RATES WON'T GET ANY BETTER! WHATEVER RATES YOU SEE ON THEIR SITE ARE WAY MUCH HIGHER THAN WHAT YOU CAN FIND ON ONLINE TRAVEL SITES OR THRU YOUR CREDIT CARD COMPANIES OR ON COSTCO TRAVEL. THIS IS A BIG SCAM - PARTNERS IN CRIME ARE HYATT. THEY USE HYATT'S LUXURY PROPERTIES IN MEXICO, CARIBBEAN AND DR ETC TO LURE INNOCENT TRAVELERS INTO THEIR SCHEMES WHICH LOOK LUCRATIVE PER THEIR DESCRIPTION - BUT IN REALITY, YOU WILL ONLY END UP WASTING YOUR MONEY! SIMPLE MATH (WHICH WE DID AFTER REALIZING THIS IS A SCAM)... HAD WE NOT BROUGHT THEIR ""SO-CALLED LUCRATIVE PACKAGE FILLED WITH BENEFITS"", WE COULD HAVE USED THAT $6K PLUS INTEREST EVERY YEAR TO DO AT LEAST 2 EXPENSIVE HOTEL STAYS FOR 2 WEEKS. IT'S A SHAME THERE IS NO CHECK ON THESE SCAMSTERS & THEY CONTINUE TO MAKE MILLIONS WITH THEIR SCHEMES SOMEONE STRONG IN LEGAL ASPECTS MUST INITIATE A CLASS-ACTION LAWSUIT

We have paid a great deal of money and I feel like we are constantly being lied to. We were told that if we went to Gold status on the day we upgraded, that the Secrets in the Dominican Republic would be 1-1 for us (we would be "grandfathered in"). Apparently that was a lie. 2nd issue - I reserved a few days in Huatulco last year and I immediately got a message that I had booked twice (I never hit anything twice). I went back in and cancelled immediately. Then, when I realized I couldn't get flights to the area I called VU the next morning to help cancel the booking. They were to contact Huatulco to see if they would give back the penalty nights. One was an error & I did cancel both within 12 hours of making the reservations. They penalized me for both reservations even though one was a "technology issue". 3rd issue - amazing that the days we want to use premier nights are NEVER available. I've changed our booking for EVERY vacation we have used the premier nights.

Be aware of these people!!!! They are scammers. They give misleading sale presentations and lack of full disclosure.. They will tell that they are not timeshare and there’s no annual fees… There are all lies.. DO NOT SIGN ANY CONTRACT WITH THEM!!! YOU WILL REGRET IT!! ( Like myself)

El día de hoy habíamos aceptado un plan vacacional con unlimited vacations, sin embargo después de perder todo el día, decidimos declinar, ya que al momento de formalizar el acuerdo y proceder a pagar el enganche convenido, solicite que se me presentara el contrato, para poder corroborar que loprometido en la presentación, estuviera estipulado en mi contrato. A lo que el personal de unlimited me comento que primero se debía pagar, para proceder a realizar el contrato final. Situación que claramente comente que estaba en desacuerdo y que si no se me presentaba mi contrato, no procedería a realizar ningún pago. Le dieron muchas vueltas al asunto, me prestaron un borrador de un contrato incompleto, con la promesa de que todo lo presentado estaría en mi contrato, una vez que hiciera el pago. La verdad me parece de muy pésimo gusto que busquen que uno contrate sus servicios de eta manera, lo cual no da claridad, ni mucho menos confianza y deja mucho que desear del proceso de contratación. Si no pudieron ser transparentes con algo tan simple como hacer mi contrato para leerlo y estar seguro de lo que se está contratando, no imagino que pueda sucedernuns vez que ya se es cliente.

Total scam, You wont get your promised incentives, worse than a used car salespersons pitch!!! DO NOT SIGN! Contract in Spanish, they try to get you drunk before signing! Good Vibes! Yeah Mon! Should be illegal, I watched couple after couple going on these tours. We certainly seen the scam for what it is!

worst scam ever!!! 5 day cancelation period, I was still on vacation. When I got the call from them a few weeks later, thats when i find out about all the hidden fees. And now I must pay 50% penalty and I get jack shit in return. So $7000 down the drain. And they pressure you to accept the deal right away or you get nothing. I couldnt even take the day to look everything over. Total BS.

THIS IS WHAT I HAD TO SEND TO MY BANK Dear Starling Dispute Resolution Team, I am writing to formally dispute charges made by Unlimited Vacation Club (UVC) and request assistance in halting further payments and refunding amounts paid to date. During our honeymoon in May this year , my wife and I were subjected to an intensive sales pitch by UVC that occupied an entire day of our trip. The representatives assured us of extraordinary travel benefits, including 20 weeks of worldwide holidays for up to eight guests, priced at £300 per booking. Part of our business model in 2025 is to provide training for our clients and we thought being able to do this in an idyllic holiday destination would be ideal. Despite our hesitation, we were pressured into signing the contract under the influence of complimentary champagne. Following the signing, we were given only a Spanish version of the contract, (attached to this document) which we could not read or translate at the time. Upon returning home, we reached out to UVC for clarification on our membership benefits and how to book the promised holidays. This resulted in a frustrating runaround; each company referred us to a different company – Universal Vacation Club to RCI and vice versa – with none able to provide clear guidance on how to access the benefits. We had never even heard of RCI before our initial conversation with Universal Vacation Club. After several failed attempts to get a straightforward explanation, we requested an English translation of the contract and a step-by-step booking guide. While they eventually sent a translated contract, this was sent from yet another company we had never even heard of, Global International INC) they refused to provide the booking guidance. Our last email on October 1st, 2024, (attached) where we warned we would cancel unless we received assistance, we were told in an email (also attached) that one of their representatives would be in touch. That email was received on October 2nd we have yet to receive any response or support from UVC. Given the misleading nature of UVC’s representations, our inability to utilise the promised benefits, and the obstructive responses from their customer service, I am seeking the following actions. Immediate cancellation of all further payments to UVC from our business account, which we intended to use for developing travel-based training retreats. Refund of all payments made to UVC to date, as we believe this contract was obtained through misrepresentation.