Universal Windows DirectReviews of universalwindowsdirect.com

Disliked that the organization who has been around for so long was unaware of permit and inspection requirements for Tega Cay. Even today after install when stated the inspector will be coming this week, still nonchalant and said permits were pulled. Inspection and permits coincide but are two different things.

well, what went wrong this time? The installation went fine this time. it was a second attempt due to failure on the measuring guy. you see he got it wrong and fortunately the installation team caught it after they had my home prepped ( drop clothes ). good catch, I say. sorrily, I hoped and expected a phone call from mgmt.- you know as a professional courtesy. a day or two later Carey- I think that's his name, called. basically he tried to apologize. I broached the subject of some sort of "compensation" for my troubles, I had to reschedule 2 doctor appointments, put my home back in order. he said he was open to the concept but it was premature at the time of our call but we could revisit it after. I accepted that. my windows were installed 03-14-2024 today is Friday 03-29-2024 and no call from Carey. I have a proposal I wanted to share with him. does he even exist? boy, oh boy, I am very disappointed this episode takes the luster off UWD family U P D A T E: today is 05- 24 2024 and still not contact from universal window direct. I know that they have my email address and phone number.

Adrian and Victor & Victor were amazing and so kind. From install to clean up the job was very professional and much appreciated by my wife and I. Great crew !!

The installers were awesome and very professional!!! Jason & Rachel were my installers representing Universal Window Direct……

Sales rep Kelsey was great she listened to me about what I was wanting the windows to do, and worked with me on a price I was happy with. Installation day was a very quick and excellent well done job. Eduardo and his crew was great took time to explain how the windows worked and did a nice job all around. Waiting to see how the windows keep the hot west sun out this summer.

Ben Drake and his crew were amazing. Will definitely recommend Universal Windows and this crew to anyone I know needing windows. Great job.

The installers were on time and very business like. They kept me abreast of what needed to be done and how long it would take them. They left nothing to cleanup behind them. Very satisfied with the job they did.

Excellent job! Crew showed up and promptly got to work. I'm very happy with the new roof. It definitely helps the curb appeal if the house. Even the small touches like painting the flashing and sweeping the area for loose nails. Very happy!