United Regions Van LinesReviews of unitedregionvanlines.com

We decided to hire United Regions Van Lines because we had heard so many good things about them from people in our old neighborhood. The criteria that had me sold on them was their reputation for honesty – United Regions Van Lines always tells you the rice like it is instead of scamming you with additional ‘hidden’ extras. Our move from Omaha, NE to Sacramento, CA was executed very smoothly, with no issues at any point. Delivery at California was made to our 22nd floor apartment as easily as if it had been the ground floor. I am completely a fan of United Regions Van Lines after having used them just once.

Worst experience. Run.. they lie about everything. First lie.. they use all their own trucks, nope showed up In an enterprise rental with their sticker on the side. Another lie was they don’t use contractors.. only their people. Lies…. They said everything was included. When they got their they said I had to pay $5 per roll of tape. Cost over$ 125. For tape. They said I would have my furniture on a certain day. When it didn’t show up. I called customer service. She laughed at me and said it was my fault. I should of read the contract. 3 separate people told me we would have the furniture on the date we requested. When I hit them to give me a better price , it was a bait and switch. They called to verify the items. The same ones I told the sakes men , now apparently are so much more cubic feet it’s thousands more. When we got our stuff 3 weeks later. Besides missing items, family furniture heirlooms were broken , solid wood hacked off at the feet. The boxes that said fragile were all squished and broken. 80% of our boxes were somehow ripped apart. They were supposed to move our furniture inside to the rooms we asked. They left them on the driveway for us to bring inside. All the furniture that wasn’t packed that they wrapped the legs were broken, bent it warped. They don’t care because they don’t pay for anything. Do not I beg you waste time or money.

Do NOT BELIEVE the 5 star reviews for United Regions on any review site including BBB. They are fake. Please trust me when I say do not use United Regions Van lines alias United Nations Van Lines ( yes, they have an alias, big red flag) . They do not accept credit cards. red flag. They want 1/3 up front in ACH payment (red flag) and only USPS money orders after loading and increasing the cost of your move. Worst move I have ever experienced. They verbally promise you everything you ask for in their lowball estimate based on volume (red flag), to hook you in and pressure you to sign paperwork before it is complete with services you ask for. They never ask to see your furniture or boxes, and never ask for details about your furniture (red flag). They then increase the cost on the QA call, and again after they get your goods on the truck and again before unloading even though you signed a binding estimate. They do it because they can get away with it. The excuse is your furniture is bulkier than anticipated and can't be stacked. It has to be spread out and crated resulting in increased volume, packaging and labor costs. Our final cost: more than 1.6 times the original estimate. Packing services we paid for were not rendered, furniture was damaged when loaded and unloaded at the warehouse. Loading and delivery outsourced to 2 different moving companies even though United Regions claims to not be a broker. Unacceptable wait time for delivery, 30 days, lack of communication( many calls, emails and texts go unanswered), mixed messages (pack materials means we'll pack it but on loading day it means here are the packaging materials for you to pack your own stuff) and lies (60 boxes and up to 90 boxes take up the same space on the truck so cost is the same within this range). They do not tell you before loading that you have supposedly exceeded your volume allotment, but after everything is on truck, and they have 2/3 of the payment and you have no time to look for another mover. Very unscrupulous practices. In the end, all you will get is damaged, dirty and stained furniture and heartache. If you don't like bad surprises or nightmares, do your business elsewhere. In the end your move will cost the same as a reputable, up front company and you will have a lot less deception and game playing to sort through. United Regions/United Nations knows how to use every underhanded trick in the book to get every cent they can out of you. They prey on and victimize you when you're at your lowest and dealing with the extremely difficult situation of moving, selling and buying a home. They will not compensate even though they promise they will. They answer BBB complaints with no resolution and tell you they don't know what you mean. Terrible, rude custmer service yells at you, hangs up and never wants to talk to you again if you try to resolve any issues you have with them after they get your furniture in their filthy, disgusting incompetent wharehouse, which you are never told about. Learned about it from moving guys.

We rate United Regions Van Lines 5 stars. They handled our move from Atlanta, GA to Denver, CO so well that we literally have nothing to criticize. In terms of timing, they were true to their word for the times that they gave us for pickup and delivery. Their workers were very capable, handling all our bulky items with ease, or dismantling them and reassembling them when they delivered in Colorado. Their prices are reasonable for the service quality they provide. For me, the biggest draw of United Regions Van Lines is that they are upfront with their costs and don’t surprise you just before delivery with extra charges.

We were moving to Memphis, TN from New York and decided to splurge with a professional moving company to ease the stress. United Regions Van Lines was recommended to us and we made the decision to hire them after we did our research in reading and comparing their reviews going back over a year. What we read filled us with confidence and pretty much confirmed what other people had told us directly. United Regions Van Lines is company that you should hire to get your move done with no fuss and no drama. They just get to work and complete it to earn an honest day’s work. I recommend them.

This company moved my 83 yr old mother from CA to OR, and destroyed a lifetime of memories in the process. Entire sets of china, glasses, collectibles arrived in pieces, furniture broken and boxes missing. My mother is a careful packer and has moved many times in her life. Never has she experienced this. We've documented it all. Do not use this company unless you want to throw away everything that you hold dear in your life.

We chose United Regions Van Lines after creating a shortlist of 10 companies and then narrowing them down systematically. United Regions Van Lines was the first one to send an assessor down to speak to us personally and make an assessment of the price in person. The quote they gave us was the price we paid at the end, i.e., no hidden extra charges. That’s a huge factor in our books because we have been scammed several times before. No such nonsense here. We recommend them.

I left a review a few WEEKS ago, I thought surely they would have delivered all of our things by then. They still have not. Our items were picked up in early June. It will be AUGUST in two days. For your sanity, do NOT use this “organization,” and I use that term extremely loosely because they are lots of things, most of them horrible and no where near organized. Sincerely Signed, Sitting in camping chairs in the living room for almost two months.