United Federal Credit UnionReviews of unitedfcu.com

It was easy and quick

Biggest group of liars I’ve ever heard of. I was hospitalized for months and I am widowed with nobody. The day I got out of the hospital I caught up two payments and told them I would catch up the final payment the following day, well my check was apparently lost and they had to reissue and I called to let them know I would pay asap. In the meantime I got beheld another payment so I was down two. $1200 total and I had $50k equity, I was in contact and was told pay us when you can and I said even if the lost check doesn’t show I can pant you by the end of next week, they said fine, next they repossessed my boat! Lied straight to my face and I said I get paid next week I will catch up my loan on Friday, okay fine. The check showed up Wednesday night and Thursday morning I called the impound lot to pickup my boat and they said “ they came and got it about an hour ago” I was supposed to have until tomorrow afternoon to pay but I have it now, sorry it’s gone. Gone with all my gear and I was never notified once of any repossession. I called and Karen in collections said I got your gear and your boat and blocked my number. They lie and lie. They want the almost paid off immaculate boat and $30k in gear. Do not use them for any reason. If they treat a disabled widow like this think how they will treat you. They are supposed to notify by certified mail! I can’t find a lawyer nor anyone. (573)836-3301 if you know an attorney. Do not use for any reason!

Driven by service not profit... They lie right to your face. A year into paying for a lemon, which included couple thousand to the mechanic and full coverage for a vehicle that never seen the road. I pulled another car loan and did a voluntary repossession, which I also paid the tow bill for that. Figuring the bank auctions the car and I settle the rest. Thats a win in my book... Except United true colors came out. Somehow in that whole scenario they lost money ( reread it trust me they didnt) and they freeze my accounts .. Ive got direct deposit, Its 3 weeks before i can get a check through another account I setup .. Who cares if my family eats or has water or lights... United isnt about profit my foot... Oh month before I got a letter saying my house is up for auction for back taxes hmmm thats funny United set my escrow up... They forgot something and there was a computer glitch blah blah blah Life happens but United better get paid first