United Federal Credit UnionReviews of unitedfcu.com

Response from United Federal Credit UnionJun 29, 2026

Thank you for sharing this, Randy! We're so happy to hear that you had a positive experience getting an auto loan here at United. We hope you enjoy your new ride!

Response from United Federal Credit UnionJun 18, 2026

We're happy to hear that you had a positive experience getting an auto loan with our team, Doyle! Thank you for the kind words and recommendation. We appreciate you taking the time to leave a review and let us know how we're doing. Thank you for being a Member.

Response from United Federal Credit UnionJun 16, 2026

Thank you for sharing this, Christine! We're happy to hear that you had a positive experience with Francisco. Thank you for taking the time to leave a review, we appreciate your Membership!

Response from United Federal Credit UnionMay 14, 2026

Thank you for sharing this, Gary! We're so happy to hear that you had a positive experience with Kris, and that she was able to answer all of your questions about your loan. We're always here for you, don't hesitate to reach out! Thank you for taking the time to leave a review, we appreciate your Membership.

Response from United Federal Credit UnionMar 19, 2026

Thank you for sharing this, Randy! We're happy to hear you had a great experience with our team. We appreciate your Membership!

Response from United Federal Credit UnionJan 30, 2026

We're sorry to hear that your experience was frustrating, Rich. We value your membership and would love the chance to see what we can do and help make this right for you. Would you mind sending us an email at [email protected] with more information?

Response from United Federal Credit UnionDec 26, 2025

Hi, Robert! We’re truly sorry to hear that your experience with United hasn’t met your expectations. We’d appreciate the opportunity to better understand your concerns and work toward making things right. If you’re willing, please email us at [email protected] with your contact information and preferred method of communication. Once we receive your details, a member of Team United will reach out to you directly.

Response from United Federal Credit UnionOct 6, 2025

Hi, Michele! Thank you so much for taking the time to share your feedback with us regarding your recent loan experience. It sounds as if your experience overall was generally positive, however, you encountered a few hiccups within our phone tree. We know how frustrating that can be, and we’ll pass along your feedback to the appropriate internal team to further review and ensure it does not happen again. Thanks for choosing United and if there’s ever anything we can do to support you, please don’t hesitate to reach out!