uniteddomains.com Reviews | Read Customer Reviews of uniteddomains.com

uniteddomains.comReviews of uniteddomains.com

4.5552 reviews
Internet & Software
210 Broadway, Suite 201, Cambridge, Massachusetts

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uniteddomains.com

About uniteddomains.com

Based in Cambridge, Massachusetts, United Domains is a domain registrar with over a decade of expertise in domain name registration, offering over 500 top-level domains worldwide. As the US office of one of the leading domain registrars in Europe, we support over 1.7 million domain names for more than 300,000 clients, including Fortune Global 500 companies like Siemens, Vodafone, and Lufthansa.

uniteddomains.com (uniteddomains.com) has 552 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.

Website: uniteddomains.com
Category: Internet & Software
Location: Cambridge, Massachusetts
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 74% of reviews.
Latest: Most recent review: May 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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uniteddomains.com reviews

552 approved reviews, newest moderated first

Alireza R.
Jan 30, 2019
satisfy with services.
satisfy with services.
Response from uniteddomains.comFeb 11, 2019
So glad to hear this, Alireza! Thank you for your business! Best regards, Travis at UD
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customer
Jan 22, 2019
Why put it in pre order?
I bought some free domains but not working yet and see it in pre order domains not in domains for start use it
Response from uniteddomains.comJan 25, 2019
Hello there, and thanks for your review! Our New gTLD Pre-Registration program lets customers express interest in new domain names. When a pre-registered domain name is close to launching, we notify the customer, and they can then choose whether they would like us to attempt to register it on their behalf once it is available. A pre-registration is not the same as a domain registration, nor is it a guarantee that we will successfully register the domain name, but many of our customers use our program to simplify the registration of an upcoming new domain they want to buy. You can read more about pre-registration here: https://help.uniteddomains.com/hc/en-us/articles/207215339-How-Domain-Pre-Registration-Works. If you have any questions, please feel free to contact us directly at [email protected]. Thanks again for your feebdack! Best regards, Travis at UD
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David
Jan 10, 2019
Friendly
Friendly, prompt support with no wait time!
Response from uniteddomains.comJan 10, 2019
Thank you for your feedback, David! We're thrilled you had a positive experience with UD and appreciate your recommendation! Best regards, Travis at UD
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Carlos V.
Jan 9, 2019
Great service
Great service, that's why I'm still with this company for years.
Response from uniteddomains.comJan 10, 2019
Carlos, thank you so much for your longstanding support! We promise to keep up the same great service you've come to expect from us. Best regards, Travis at UD
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Richard H.
Jan 8, 2019
Does the job well. Clear interface. No problems
Simple. Easy to see on screen. Consistent successful service.
Response from uniteddomains.comJan 8, 2019
Richard, we're glad to hear your experience with us was simple and straightforward. Thank you so much for your business, and your feedback! Best regards, Travis at UD
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Nelo R.
Jan 8, 2019
The site was very buggy
The site was very buggy. ( but got fixed) had problems with the purchase.. contacted technical support.. 3 emails.. no answer. i keep insisting but i received no feedback from technical support.
Response from uniteddomains.comJan 8, 2019
Hello Nelo, and thank you for your feedback. I'm sorry to hear about your experience and we're happy to help resolve any confusion. Our records show that on January 4th you contacted the support team of United Domains AG, which is a separate company and registration service from ours. Our records also show that they forwarded your ticket to our team, and that one of our support team members replied to you the same day (January 4th). It may be possible that this reply ended up in your spam and junk filters. In any case, we did not hear back from you on this ticket, and we have no record of receiving any other tickets from your email address. We will of course be glad to assist you promptly with any questions you have. Please do not hesitate to contact our support team directly at [email protected], instead of the support team of United Domains AG. It will be our pleasure to help. Best regards, Travis at UD
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solomon B.
Jan 8, 2019
A very satisfied customer
I have been a customer of uniteddomains since 2015. They are very professional, helpful and always managed to secure competitive domain names. Last week I wanted to correct a mistake I made when ordering a domain name and customer services were very helpful in sorting it out for me.
Response from uniteddomains.comJan 8, 2019
We are beyond grateful for your ongoing support and recommendation, Solomon. Thank you for taking the time to leave this review. We look forward to serving you in the years to come! Best regards, Travis at UD
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Wesley K.
Dec 31, 2018
Payment issues.
Honestly, for some reason this service tried to pull $149,900 out of my checking account for my $14.99/year domain. Not sure what happened but happy to report I don't keep that level of funds in that account.
Response from uniteddomains.comJan 2, 2019
Thank you for reaching out to us, Wesley. We recently corrected a brief and uninentional issue that led to our system attempting to place an authorization hold with an incorrect total for a corresponding purchase. You have absolutely not been charged for the incorrect total, since the issue only affected the amount our system attempted to hold before the charge was attempted. Nevertheless, this was done in error and we regret any inconvenience. A member of our support team has reached out with more details, and we invite you to stay in touch if you have any questions or concerns. Thank you again for your feedback. Best regards, Travis at UD
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