uniteddomains.comBased in Cambridge, Massachusetts, United Domains is a domain registrar with over a decade of expertise in domain name registration, offering over 500 top-level domains worldwide. As the US office of one of the leading domain registrars in Europe, we support over 1.7 million domain names for more than 300,000 clients, including Fortune Global 500 companies like Siemens, Vodafone, and Lufthansa.
uniteddomains.com (uniteddomains.com) has 552 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Excellent
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552 approved reviews, newest moderated first
Daniel
- not as expensive for this new tld (yoga) as other registrars - pre-registered with payment details which secured the domain - but announced me that they couldn't register the domain and then 1 day later announced that actually they did - good website design overall, satisfied
Response from uniteddomains.comMar 2, 2015
Hi Daniel, Thank you for your feedback! Glad you liked our website design :)
Ms. C.
The best I ever had! 1st company I have no complaints about. Great customer service too.
Response from uniteddomains.comMar 2, 2015
Hi Ms. Cherry, Thank you for choosing United Domains, we're happy to hear about your great experience with us!
Kelley
I've worked with many companies and United Domains is by far my favorited. Fast, easy to use and great customer service.
Response from uniteddomains.comMar 2, 2015
Hi kelley, Thank so much for your review! We're glad to hear you are happy with our service!
Jayden
Great company - highly recommended.
Response from uniteddomains.comFeb 13, 2015
Hi Jayden, We are glad to hear you've had a great experience with us!
Steve F.
Since using United Domains as a registrar I have found them to be only average. The only real good point I have found with them is pre-registering and pre-ordering of upcoming new Top Level Domains, and they have quite a good list and schedule of upcoming TLDs. I have been able to acquire some good domains with pre-orders, but at the same time I have also missed out on a lot too. Support IS NOT the fastest, as they only seem to provide support Monday to Friday during business hours. So if you send a support query later in the day, don't expect to hear back until the next day or when the weekend is over. Although there is an online form to fill out for support, replies are only provided by email and not a dedicated online ticket system as is provided by other registrars I use. Other domain providers I use have 24 hour online support and live chat features, neither of which is supplied by United Domains. The worst thing about only providing support during business hours is they are in the US, and I am in Australia, so my chances of getting a fast reply is almost impossible due to the time differences. Also they are not the cheapest of registrars and DO NOT provide default/free Domain Privacy with purchased domains and charge an additional fee for this that other registrars provide for free. I purchased some .world domains and it took them several weeks to sort out adding Domain Privacy to these after telling me that it wasn't provided with the .world extension, although I was able to get Domain Privacy immediately and for free on the .world extension at other registrars. Also at this stage they are NOT providing Domain Privacy AT ALL for some new TLDs such as .forsale .space .work .band .energy (so they tell me). Though once again I was able to get this service immediately and for free with other registrars with the same domain extensions. Hopefully they will be able to sort out providing Domain Privacy on these and other TLDs before I have to transfer to another registrar. Overall I am only using United Domains for pre-registering and pre-ordering domains, and not for general domain purchases.
Response from uniteddomains.comFeb 12, 2015
We appreciate your feedback. We are glad to hear our pre-order service has helped you get some great domains, and we want to continue improving this service to make sure you never miss out on any future registrations. We always strive to offer the lowest and fairest prices we can, and even when we can't offer the lowest price we try to back up the registration with the best experience we can offer. We are sorry to hear about your recent experience with our support service, as we look into different ways of improving our service, we will take your experience into consideration.
Jose Pujante H.
I Now use others registrars with best price. .net .club .in .de Flat price 9,95$ please.
Response from uniteddomains.comFeb 12, 2015
Hello Jose, Thank you for your feedback we will take it into consideration as we try to improve our services. We always strive to offer the fairest and most competitive prices on the market and while sometimes we can't offer the lowest price, we try to back up the registration with the best experience we can offer.
Jens W.
Great support and great services. They have deleted pre-ordered domains when I have done a mistake. Best of the best.
Response from uniteddomains.comFeb 12, 2015
Hi Jens, Thank you for your feedback, we are glad we could help! We hope to continue providing you with the best in support and services.
Christian
Sometimes not fast enough to get this domain, you want. Also prices by a few domains higher as by the competitor
Response from uniteddomains.comFeb 12, 2015
Hi Christian, Thank you for your feedback. Although we try our best to offer the most competitive pricing on the market, we are aware sometimes we can't offer the lowest price. We are sorry you have had delays in the past when registering domains, as we look into different ways of making our support services faster we will take this into consideration.