uniteddomains.comReviews of uniteddomains.com

I had a ".de" domain for a year with this company. As I didn't need it anymore I did not do anything at the expiry time and I expected (as with all companies that I worked with so far) to get the domain closed. Instead after several months I go a letter from vindication company informing me that: 1) the domain was closed due to me not paying; 2) I have to pay for the year forward anyhow (say around 20euro); 3) I have to pay another 95euros (!) for vindication fees under some german civil code penalty etc. The mail came with unregistered post at the address I don't live at anymore (thanks to the courtesy of the new tenant I got hold the letter). So in the end the domain was cancelled but I had to pay for it anyhow with interests under the penalt threats. This company is not serious and to me uses predatorial practices to ambush their customers. I paid the fee, now I do not want to deal with them ever again and so I advise to any potential clients.

Sadly, my experience with the platform is becoming worse. I have all of my domains set to auto renew but this feature didn't work as expected. I received invoices for the payments and that the domains are renewed month ago but they weren't. I could see the expiration date have passed in user's area. When I tried to renew them manually I could do it only 2 years ahead, until 2021. So it seemed that the domains were renewed somewhere in UD's platform but this was not appearing in the user's area. I did manual renew because I was afraid the domains may drop. Still the expiration date of my domains is one year behind. I have still not received answer from the support (3 days now). I wrote them twice. It seems everything is autopilot, no matter if it is working or not. As a domain owner I can say that my domains were exposed to risk of dropping. I would not recommend this service to anyone who cares about its domains.

Price doubled overnight. Goodbye!

The verification e-mail arrived a little bit slowly. Everything was perfect.

Cheap and easy but don't expect customer service to reply to any questions. 2 questions sent to CS before and after the purchase and none of them ever got a reply. Upside: Most domains available at a competitive price.

Simple interface. Responsive customer service.

The worst tech support and feedback

Wish you offered more aggressive pricing for multi year renewal and privacy share. Other wise good efficiency user interface and process.