United Ag & TurfReviews of unitedagandturf.com

They are theives. Do not do business with them! Texas Ag should investigate them for fraud.

We were in the process of buying a tractor. After going over our finances we decided it was not in our based interest to take on the tractor payment. After talking to John Deere themselves, they mentioned they can cancel the loan application. After talking to the dealership, they are not willing to back out of the deal. They are very pushy and not trustworthy on their words. There sales department is awful. They just want to the sale and do not care about the actual constumers.

Took my x330 in for surging they said new carb and valve adjustment. Ok I go to pick up when ready, won’t start chock was not hooked back up. Then I see a loose air filter no screws put back in. So take it home and look at the pictures I took before sending it and fine. Value covers never removed but paid for 2 springs then I see the carb is the original one. Charged $276 for a new one total $800 no one in service has a clue what’s going on. Now I am trying to get management to came and check for themselves. They won’t call back,

I would not purchase anything from this business. I purchased a JD X330 mower about 12 months ago. There was an oil leak that I did not detect and the engine on the mower was subsequently destroyed and needed to be replaced. There was a total of 30 hours on the lawn mower. JD's position is that the mower was run without lubrication & therefore it is my fault. They wanted $1500+ to replace the engine, which I declined &requested they return the mower. They then requested $500 for their evaluation of the lawn mower while it was under warranty. To me, this demonstrates the worst customer service I have ever experienced. I am intelligent enough to not run a mower without oil in it. Again, the mower had 30 hours on it. Once upon a time, the customer was the reason any company exists in the first place. My family and I have had multiple purchases from this company; to include a heavy-duty front loader & back-hoe. This is our last purchase here. I am not going to pay $500 for United Ag & Turf to evaluate a product which is under warranty. This is something I expect while providing "SERVICE" when a product in under warranty. I know great customer service & I know terrible customer service when I see it. United Ag & Turf is not providing SERVICE, they are selfish, do not stand behind their product & are inclined to blame their customer whenever they can. Personally & professionally, I have provided service my entire life. I served 11 years active duty with the USCG as a Helicopter Pilot & was part of the response to 9/11. I have more the 30 years of service in health care as an EMT, Paramedic, Nurse & Nurse Practitioner. I have volunteered with the Scouts. Suffice it to say, I know how to be 'selfless' & what it means to serve others. What United Ag Turf did for me demonstrated nothing but callous disregard for their customer. Beyond, NOT recommending anyone seek service at United Ag & Turf; I feel it is important to point out how harmful this type of practice is & note it is toxic to community. It is likely, that this type of customer service will promulgate to businesses in the area. United Ag & Turf lacks any sense duty or honor to serve the most important part of their business... THE CUSTOMER. Furthermore, this review is posted with my full name & identity; unlike United Ag & Turf... I WILL STAND BEHIND THIS REVIEW. Furthermore, this review with be forwarded Better Business Bureau of Dover NH. John B Hall, APRN/MSN LT, USCG Rotary-wing Aviator Lee, NH

No pressure, answered all my questions. Very comfortable. My mower was delivered in 2 days with a full tank. John was very nice to deal with.

I purchased a new 2025R from John Mochak. The process was fast and seamless. John knows his business and was able to process my trade and purchase. I would highly recommend anyone looking to purchase a John Deere to reach out to John.

I spent a year waiting for them to fix a tractor- nothing happens until you call and call repeatedly. In my experience, they are lazy and incompetent and absurdly over-priced for dreadful service. I've dealt with them for 45 years, but never again.

I did a last minute purchase before the new year with Todd Blakley at Untied Ag of Ardmore, It was a smooth purchase and got a great price. THANK YOU!