United Ag & TurfReviews of unitedagandturf.com

Pre purchase experience always good, but post customer service always sucks. Took a morning off so that Lancaster MA branch could deliver my new S240. I had to call in the morning to confirm they were coming as I received no email or text confirmation. Was told they would be here before noon. Called at 11:50 am and was told that the delivery guy was tied up at a customer call and wouldn’t be able to deliver till sometime that afternoon. I complained and found out that the S240 hadn’t even left the Lancaster depot. Now I have to take a whole vacation day just for a S240 to be delivered 15 miles.

Took my x330 in for surging they said new carb and valve adjustment. Ok I go to pick up when ready, won’t start chock was not hooked back up. Then I see a loose air filter no screws put back in. So take it home and look at the pictures I took before sending it and fine. Value covers never removed but paid for 2 springs then I see the carb is the original one. Charged $276 for a new one total $800 no one in service has a clue what’s going on. Now I am trying to get management to came and check for themselves. They won’t call back,