Andreas T.
Never rent a car from this company!!!
Never rent a car from this company!!! The guy in Athens is very rude and he asked me to 50 additional 50 euros to pay from the car I rent because I had one big suitcase and I had to put it in the back seat!!! This b@st@… said that he wanted to protect me from Police fines!!!! Ridiculous service. Crap company!!! N E V E R again!!! I am talking about Athens office.
Response from united-rent-a-car.comMay 16, 2026
Dear Customer, Thank you for your feedback. We are sorry to hear that your experience did not meet your expectations. Please note that additional charges may apply when the vehicle category booked does not correspond to the luggage capacity required, especially when luggage placement may affect safety or local regulations. Our staff’s intention was only to explain these conditions and ensure compliance during the rental. We regret if the communication was perceived as rude, as this is not the level of service we aim to provide. Your comments have been forwarded internally for review. Kind regards



